Bug#743236: printers: cannot pause|stop print jobs

Mon Mar 31 18:03:38 UTC 2014

Package: gnome-control-center
Version: 1:3.4.3.1-2
Severity: important

Dear Maintainer,

I cannot change the status of the print jobs using the pause and
stop buttons provided by the interface.

Steps to reproduce:

1. Open Inkscape and save a file (e.g. drawing.svg).
2. Go to File --> Print.
3. Select the printer (HP Deskjet-D1400-series in my case).
4. Press the Print button (does not print because of Bug#743224).
5. Close Inkscape.
6. Open an image "myimage.png" in the Eye of GNOME image viewer.
7. Go to Image --> Print.
8. Select the printer (HP Deskjet-D1400-series in my case).
9. Press the print button (does not print because 4 is still processing).
10. Open User --> System Settings --> Printers -->
    Deskjet-D1400-series --> Jobs --> Show.
11. Select the job called "drawing.svg".
12. Click on the Stop button.

Unexpected behaviour:

The status of the selected print job does not change. In the case of the
steps above, the job remains in status "Processing".

Expected behaviour:

The status of the selected print job changes to "Stopped" or "Cancelled",
and the next job, "myimage.png", is processed.

Workarounds:

I don't know any. I'm not able to use the printer right now.

-- System Information:
Debian Release: 7.4
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: i386 (i686)

Kernel: Linux 3.2.0-4-686-pae (SMP w/2 CPU cores)
Locale: LANG=es_CO.utf8, LC_CTYPE=es_CO.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages gnome-control-center depends on:
ii  accountsservice            0.6.21-8
ii  apg                        2.2.3.dfsg.1-2
ii  desktop-file-utils         0.20-0.1
ii  gnome-control-center-data  1:3.4.3.1-2
ii  gnome-desktop3-data        3.4.2-1
ii  gnome-icon-theme           3.4.0-2
ii  gnome-icon-theme-symbolic  3.4.0-2
ii  gnome-menus                3.4.2-5
ii  gnome-settings-daemon      3.4.2+git20121218.7c1322-3+deb7u3
ii  gsettings-desktop-schemas  3.4.2-3
ii  libatk1.0-0                2.4.0-2
ii  libc6                      2.13-38+deb7u1
ii  libcairo-gobject2          1.12.2-3
ii  libcairo2                  1.12.2-3
ii  libcanberra-gtk3-0         0.28-6
ii  libcanberra0               0.28-6
ii  libcheese-gtk21            3.4.2-2
ii  libcheese3                 3.4.2-2
ii  libclutter-1.0-0           1.10.8-2
ii  libcogl-pango0             1.10.2-7
ii  libcogl9                   1.10.2-7
ii  libcolord1                 0.1.21-1
ii  libcomerr2                 1.42.5-1.1
ii  libcups2                   1.5.3-5+deb7u1
ii  libdbus-1-3                1.6.8-1+deb7u1
ii  libdbus-glib-1-2           0.100.2-1
ii  libfontconfig1             2.9.0-7.1
ii  libgcrypt11                1.5.0-5+deb7u1
ii  libgdk-pixbuf2.0-0         2.26.1-1
ii  libglib2.0-0               2.33.12+really2.32.4-5
ii  libgnome-bluetooth10       3.4.2-1
ii  libgnome-desktop-3-2       3.4.2-1
ii  libgnome-menu-3-0          3.4.2-5
ii  libgnomekbd7               3.4.0.2-1
ii  libgnutls26                2.12.20-8+deb7u1
ii  libgoa-1.0-0               3.4.2-2
ii  libgssapi-krb5-2           1.10.1+dfsg-5+deb7u1
ii  libgstreamer0.10-0         0.10.36-1.2
ii  libgtk-3-0                 3.4.2-7
ii  libgtop2-7                 2.28.4-3
ii  libjson-glib-1.0-0         0.14.2-1
ii  libk5crypto3               1.10.1+dfsg-5+deb7u1
ii  libkrb5-3                  1.10.1+dfsg-5+deb7u1
ii  libnm-glib4                0.9.4.0-10
ii  libnm-gtk0                 0.9.4.1-5
ii  libnm-util2                0.9.4.0-10
ii  libnotify4                 0.7.5-1
ii  libpango1.0-0              1.30.0-1
ii  libpolkit-gobject-1-0      0.105-3
ii  libpulse-mainloop-glib0    2.0-6.1
ii  libpulse0                  2.0-6.1
ii  libsocialweb-client2       0.25.20-2.1
ii  libupower-glib1            0.9.17-1
ii  libwacom2                  0.6-1
ii  libx11-6                   2:1.5.0-1+deb7u1
ii  libxcomposite1             1:0.4.3-2
ii  libxdamage1                1:1.1.3-2
ii  libxext6                   2:1.3.1-2+deb7u1
ii  libxfixes3                 1:5.0-4+deb7u1
ii  libxi6                     2:1.6.1-1+deb7u1
ii  libxklavier16              5.2.1-1
ii  libxml2                    2.8.0+dfsg1-7+nmu2
ii  zlib1g                     1:1.2.7.dfsg-13

Versions of packages gnome-control-center recommends:
ii  cups-pk-helper         0.2.3-3
ii  gnome-online-accounts  3.4.2-2
ii  gnome-session          3.4.2.1-4
ii  gnome-user-guide       3.4.2-1+build1
ii  iso-codes              3.41-1
ii  mesa-utils             8.0.1-2+b3
ii  mousetweaks            3.4.2-1
ii  policykit-1-gnome      0.105-2

Versions of packages gnome-control-center suggests:
ii  gnome-screensaver         3.4.1-1
ii  gstreamer0.10-pulseaudio  0.10.31-3+nmu1
ii  libcanberra-gtk-module    0.28-6
ii  x11-xserver-utils         7.7~3

-- no debconf information