Bug#767954: evince: printing of pdf documents and figures fails frequently with error (example attached)

Florian Ladstaedter fbugs at gmx.net
Mon Nov 3 16:56:00 UTC 2014


Package: evince
Version: 3.14.1-1
Severity: important

We often encounter pdf documents which result in errors when trying to
print them. In our case these are often scientific journal articles which
I cannot attach for unfortunate copyright reasons--however, please find
attached one pdf figure showing such a failure on three different
HP printers (one old and two recent laser printers). It seems that this kind
of failure usually occurs with figures embedded in pdf documents, but I am
not certain about this.

This particular pdf results in printing most of the area (but not all), then
it stops and prints the following error:

=======
ERROR:
typecheck
OFFENDING COMMAND:
known
=======


* xpdf is able to print this pdf
* A Brother laser printer is able to print this pdf, but it fails with
  a similar error at many other documents
* This kind of error is not new, we have experienced that for Wheezy many times. We
  hoped that it will be solved with newer poppler/... versions, but this
  is unfortunately not the case
* The error message might be slightly different for other failing documents
* I am aware that this is probably not evince's fault, but some of its library.
  Please reassign it to the correct package or let me know which is causing this
  behavior so that I can reassign it, or if I should report that upstream.

Please let me know if you need more information.

Thanks,

Florian



-- System Information:
Debian Release: jessie/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 3.16-3-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) (ignored: LC_ALL set to en_US.UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages evince depends on:
ii  evince-common              3.14.1-1
ii  gnome-icon-theme-symbolic  3.12.0-1
ii  libatk1.0-0                2.14.0-1
ii  libc6                      2.19-12
ii  libcairo-gobject2          1.14.0-2.1
ii  libcairo2                  1.14.0-2.1
ii  libevdocument3-4           3.14.1-1
ii  libevview3-3               3.14.1-1
ii  libgdk-pixbuf2.0-0         2.31.1-2+b1
ii  libglib2.0-0               2.42.0-2
ii  libgtk-3-0                 3.14.4-1
ii  libnautilus-extension1a    3.14.0-1
ii  libpango-1.0-0             1.36.8-2
ii  libpangocairo-1.0-0        1.36.8-2
ii  libsecret-1-0              0.18-1+b1
ii  libxml2                    2.9.1+dfsg1-4
ii  shared-mime-info           1.3-1
ii  zlib1g                     1:1.2.8.dfsg-2

Versions of packages evince recommends:
ii  dbus-x11  1.8.8-2
ii  gvfs      1.22.1-1

Versions of packages evince suggests:
ii  nautilus      3.14.0-1
ii  poppler-data  0.4.7-1
ii  unrar         1:5.0.10-1

-- no debconf information
-------------- next part --------------
A non-text attachment was scrubbed...
Name: test_figure.pdf
Type: application/pdf
Size: 525240 bytes
Desc: not available
URL: <http://lists.alioth.debian.org/pipermail/pkg-gnome-maintainers/attachments/20141103/bfc32bf1/attachment-0001.pdf>


More information about the pkg-gnome-maintainers mailing list