Bug#767173: gnome-shell: Display freezes but mouse stays operational
Michael Franzl
office at michaelfranzl.com
Tue Oct 28 21:03:06 UTC 2014
Package: gnome-shell
Version: 3.14.0-1
Severity: important
Dear Maintainer,
* What led up to the situation?
Using regular Gnome (the default during Jessie installation) for a couple of
hours. Minimum time from restart of the computer to freeze was about 30
minutes. Maximum time was about 24 hours. I experienced this freeze about 5
times now. Running programs were chromium, icedove, standard terminals, nothing
fancy.
* What exactly did you do (or not do) that was effective (or
ineffective)?
I can't deduce a pattern of what I did. It is hard to tell if the freeze
happens at the exact moment of clicking with the mouse, or in between clicks.
The freeze happens even when not using the keyboard.
* What was the outcome of this action?
TTY 1-6 are still operational, TTY7 stays frozen. Mouse cursor can be moved,
but no windows respond to clicking or typing. Killing gnome-shell would only
remove window borders but would not restore interactivity. Restarting service
gdm3 would get me back to the login screen, but after logging in, the screen
stays black. A full restart of the computer brings the system back to
operational.
More infos:
Running Xfce was stable for over one week, so it seems to be Gnome related.
Gnome reports Intel Sandybridge Mobile as graphics card. I have an Asus laptop
with NVIDIA Geforce GT540M chip. Freezes occurred before and after installing
the package bumblebee.
Output of lspci for the graphics card:
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core
Processor Family Integrated Graphics Controller (rev 09) (prog-if 00 [VGA
controller])
Subsystem: ASUSTeK Computer Inc. Device 15f2
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 51
Region 0: Memory at dc400000 (64-bit, non-prefetchable) [size=4M]
Region 2: Memory at b0000000 (64-bit, prefetchable) [size=256M]
Region 4: I/O ports at e000 [size=64]
Expansion ROM at <unassigned> [disabled]
Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
Address: fee00000 Data: 4092
Capabilities: [d0] Power Management version 2
Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA
PME(D0-,D1-,D2-,D3hot-,D3cold-)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [a4] PCI Advanced Features
AFCap: TP+ FLR+
AFCtrl: FLR-
AFStatus: TP-
Kernel driver in use: i915
-- System Information:
Debian Release: jessie/sid
APT prefers testing-updates
APT policy: (500, 'testing-updates'), (500, 'testing')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 3.16-2-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages gnome-shell depends on:
ii dconf-gsettings-backend [gsettings-backend] 0.22.0-1
ii evolution-data-server 3.12.7.1-1
ii gir1.2-accountsservice-1.0 0.6.37-3+b1
ii gir1.2-atspi-2.0 2.14.0-1
ii gir1.2-caribou-1.0 0.4.15-1
ii gir1.2-clutter-1.0 1.20.0-1
ii gir1.2-freedesktop 1.42.0-2.2
ii gir1.2-gcr-3 3.14.0-2
ii gir1.2-gdesktopenums-3.0 3.14.0-1
ii gir1.2-gdm3 3.14.0-1
ii gir1.2-gkbd-3.0 3.6.0-1
ii gir1.2-glib-2.0 1.42.0-2.2
ii gir1.2-gnomebluetooth-1.0 3.14.0-1
ii gir1.2-gnomedesktop-3.0 3.14.0-1
ii gir1.2-gtk-3.0 3.14.3-1
ii gir1.2-ibus-1.0 1.5.8-3
ii gir1.2-mutter-3.0 3.14.1-1
ii gir1.2-networkmanager-1.0 0.9.10.0-3
ii gir1.2-nmgtk-1.0 0.9.10.0-2
ii gir1.2-pango-1.0 1.36.8-2
ii gir1.2-polkit-1.0 0.105-7
ii gir1.2-soup-2.4 2.48.0-1
ii gir1.2-telepathyglib-0.12 0.24.1-1
ii gir1.2-telepathylogger-0.2 0.8.1-1
ii gir1.2-upowerglib-1.0 0.99.1-3
ii gjs 1.42.0-1
ii gnome-backgrounds 3.14.1-1
ii gnome-icon-theme-symbolic 3.12.0-1
ii gnome-settings-daemon 3.14.0-2
ii gnome-shell-common 3.14.0-1
ii gnome-themes-standard 3.14.0-1
ii gsettings-desktop-schemas 3.14.0-1
ii libatk-bridge2.0-0 2.14.0-2
ii libatk1.0-0 2.14.0-1
ii libc6 2.19-11
ii libcairo2 1.12.16-5
ii libcanberra-gtk3-0 0.30-2.1
ii libcanberra0 0.30-2.1
ii libclutter-1.0-0 1.20.0-1
ii libcogl-pango20 1.18.2-2
ii libcogl20 1.18.2-2
ii libcroco3 0.6.8-3
ii libdbus-glib-1-2 0.102-1
ii libecal-1.2-16 3.12.7.1-1
ii libedataserver-1.2-18 3.12.7.1-1
ii libgcr-base-3-1 3.14.0-2
ii libgdk-pixbuf2.0-0 2.31.1-2+b1
ii libgirepository-1.0-1 1.42.0-2.2
ii libgjs0e [libgjs0-libmozjs-24-0] 1.42.0-1
ii libglib2.0-0 2.42.0-2
ii libgstreamer1.0-0 1.4.3-1
ii libgtk-3-0 3.14.3-1
ii libical1 1.0-1.1
ii libjson-glib-1.0-0 1.0.2-1
ii libmozjs-24-0 24.2.0-2
ii libmutter0e 3.14.1-1
ii libnm-glib4 0.9.10.0-3
ii libnm-util2 0.9.10.0-3
ii libpango-1.0-0 1.36.8-2
ii libpangocairo-1.0-0 1.36.8-2
ii libpolkit-agent-1-0 0.105-7
ii libpolkit-gobject-1-0 0.105-7
ii libpulse-mainloop-glib0 5.0-13
ii libpulse0 5.0-13
ii libsecret-1-0 0.18-1+b1
ii libstartup-notification0 0.12-4
ii libsystemd0 215-5+b1
ii libtelepathy-glib0 0.24.1-1
ii libx11-6 2:1.6.2-3
ii libxfixes3 1:5.0.1-2
ii python 2.7.8-1
ii telepathy-mission-control-5 1:5.16.3-1
Versions of packages gnome-shell recommends:
ii gdm3 3.14.0-1
ii gkbd-capplet 3.6.0-1
ii gnome-contacts 3.14.0-1
ii gnome-control-center 1:3.14.0-1
ii gnome-user-guide 3.14.0-1
ii unzip 6.0-12
gnome-shell suggests no packages.
-- no debconf information
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