Bug#767367: gnome-shell: Gnome shell refusing to start on intel graphics 3rd gen

Merlini Adrien artas360 at gmail.com
Fri Oct 31 22:44:11 UTC 2014


Hi,

after looking into details, it seems that one of the nvidia packages was
making the X server use the nvidia glx.

apt-get autoremove --purge nvidia-support did the trick for me.
Everything is back to normal. I Hope it helps somebody else.

I guess the bug was with the upgrade process. This bug report should be
closed I guess.

Best regards,

Adrien Merlini

On 30/10/2014 15:52, Merlini Adrien wrote:
> Package: gnome-shell
> Version: 3.14.1-1
> Severity: important
>
> Dear Maintainer,
>
> after the graphic drivers update on testing at the beginning of the week
> gnome-shell refuses to load, prompting the message "Oh no sthg has gone
> wrong".
>
> Syslog messages indicate that 3D support is missing, even though
> everything was working properly before the update:
>
>
> org.a11y.Bus[5333]: Activating service name='org.a11y.atspi.Registry'
> org.a11y.Bus[5333]: Successfully activated service 'org.a11y.atspi.Registry'
> org.a11y.atspi.Registry[5340]: SpiRegistry daemon is running with well-known name - org.a11y.atspi.Registry
> /usr/bin/dbus-launch[5329]: Xlib:  extension "GLX" missing on display ":0".
> /usr/bin/dbus-launch[5329]: Xlib:  extension "GLX" missing on display ":0".
> /usr/bin/dbus-launch[5329]: Xlib:  extension "GLX" missing on display ":0".
> /usr/bin/dbus-launch[5329]: gnome-session-is-accelerated: No hardware 3D support.
>
> A 'gnome-shell -d :0 -r' returns the following errors:
>
> Xlib:  extension "GLX" missing on display ":0".
> libEGL warning: GLX/DRI2 is not supported
> libEGL warning: DRI2: failed to authenticate
>
>
> The i915 is loaded and i don't know what else to check... Could point me
> in the right direction to get gnome back?
>
> xserver-xorg-video-intel version: 2:2.21.15-2+b2
>
> I don't know if this bug is related to gnome-shell or the driver update.
> But in any case gnome does not seem to try to switch to a fallback mode
> with no 3d enabled, is this normal?
>
>
> Thanks a lot for your work,
>
> Merlini Adrien
>
>
> -- System Information:
> Debian Release: jessie/sid
>   APT prefers testing-updates
>   APT policy: (500, 'testing-updates'), (500, 'testing')
> Architecture: amd64 (x86_64)
> Foreign Architectures: i386
>
> Kernel: Linux 3.16-3-amd64 (SMP w/4 CPU cores)
> Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8)
> Shell: /bin/sh linked to /bin/dash
>
> Versions of packages gnome-shell depends on:
> ii  dconf-gsettings-backend [gsettings-backend]  0.22.0-1
> ii  evolution-data-server                        3.12.7.1-1
> ii  gir1.2-accountsservice-1.0                   0.6.37-3+b1
> ii  gir1.2-atspi-2.0                             2.14.0-1
> ii  gir1.2-caribou-1.0                           0.4.15-1
> ii  gir1.2-clutter-1.0                           1.20.0-1
> ii  gir1.2-freedesktop                           1.42.0-2.2
> ii  gir1.2-gcr-3                                 3.14.0-2
> ii  gir1.2-gdesktopenums-3.0                     3.14.1-1
> ii  gir1.2-gdm3                                  3.14.1-1
> ii  gir1.2-gkbd-3.0                              3.6.0-1
> ii  gir1.2-glib-2.0                              1.42.0-2.2
> ii  gir1.2-gnomebluetooth-1.0                    3.14.0-1
> ii  gir1.2-gnomedesktop-3.0                      3.14.1-1
> ii  gir1.2-gtk-3.0                               3.14.3-1
> ii  gir1.2-ibus-1.0                              1.5.8-3
> ii  gir1.2-mutter-3.0                            3.14.1-1
> ii  gir1.2-networkmanager-1.0                    0.9.10.0-3
> ii  gir1.2-nmgtk-1.0                             0.9.10.0-2
> ii  gir1.2-pango-1.0                             1.36.8-2
> ii  gir1.2-polkit-1.0                            0.105-7
> ii  gir1.2-soup-2.4                              2.48.0-1
> ii  gir1.2-telepathyglib-0.12                    0.24.1-1
> ii  gir1.2-telepathylogger-0.2                   0.8.1-1
> ii  gir1.2-upowerglib-1.0                        0.99.1-3
> ii  gjs                                          1.42.0-1
> ii  gnome-backgrounds                            3.14.1-1
> ii  gnome-icon-theme-symbolic                    3.12.0-1
> ii  gnome-settings-daemon                        3.14.1-1
> ii  gnome-shell-common                           3.14.1-1
> ii  gnome-themes-standard                        3.14.0-1
> ii  gsettings-desktop-schemas                    3.14.1-1
> ii  libatk-bridge2.0-0                           2.14.0-2
> ii  libatk1.0-0                                  2.14.0-1
> ii  libc6                                        2.19-12
> ii  libcairo2                                    1.12.16-5
> ii  libcanberra-gtk3-0                           0.30-2.1
> ii  libcanberra0                                 0.30-2.1
> ii  libclutter-1.0-0                             1.20.0-1
> ii  libcogl-pango20                              1.18.2-2
> ii  libcogl20                                    1.18.2-2
> ii  libcroco3                                    0.6.8-3
> ii  libdbus-glib-1-2                             0.102-1
> ii  libecal-1.2-16                               3.12.7.1-1
> ii  libedataserver-1.2-18                        3.12.7.1-1
> ii  libgcr-base-3-1                              3.14.0-2
> ii  libgdk-pixbuf2.0-0                           2.31.1-2+b1
> ii  libgirepository-1.0-1                        1.42.0-2.2
> ii  libgjs0e [libgjs0-libmozjs-24-0]             1.42.0-1
> ii  libglib2.0-0                                 2.42.0-2
> ii  libgstreamer1.0-0                            1.4.3-1
> ii  libgtk-3-0                                   3.14.3-1
> ii  libical1                                     1.0-1.1
> ii  libjson-glib-1.0-0                           1.0.2-1
> ii  libmozjs-24-0                                24.2.0-2
> ii  libmutter0e                                  3.14.1-1
> ii  libnm-glib4                                  0.9.10.0-3
> ii  libnm-util2                                  0.9.10.0-3
> ii  libpango-1.0-0                               1.36.8-2
> ii  libpangocairo-1.0-0                          1.36.8-2
> ii  libpolkit-agent-1-0                          0.105-7
> ii  libpolkit-gobject-1-0                        0.105-7
> ii  libpulse-mainloop-glib0                      5.0-13
> ii  libpulse0                                    5.0-13
> ii  libsecret-1-0                                0.18-1+b1
> ii  libstartup-notification0                     0.12-4
> ii  libsystemd0                                  215-5+b1
> ii  libtelepathy-glib0                           0.24.1-1
> ii  libx11-6                                     2:1.6.2-3
> ii  libxfixes3                                   1:5.0.1-2
> ii  python                                       2.7.8-1
> ii  telepathy-mission-control-5                  1:5.16.3-1
>
> Versions of packages gnome-shell recommends:
> ii  gdm3                  3.14.1-1
> ii  gkbd-capplet          3.6.0-1
> ii  gnome-contacts        3.14.1-1
> ii  gnome-control-center  1:3.14.1-1
> ii  gnome-user-guide      3.14.0-1
> ii  unzip                 6.0-12
>
> gnome-shell suggests no packages.
>
> -- no debconf information



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