Bug#797985: evince: fails to print certain pdf files - Okular works properly

[Antonio Pisano]

Package: evince
Version: 3.16.1-1
Severity: important
Tags: upstream

Dear Maintainer,

when printing certain pdf files printing doesn't occurr at all. This only
happens for a minority of pfds.

I can tell this behavior pertains to Evince only because using Okular on those
files everything works properly, so the printing stack should not be involved.
Anyway, I am using a Canon ImageRunner 2520i and most recent cque-it driver
from Canon 2.0-9.

When failing, seems like the printer receives the job (I can see it in printer
LCD), but this never gets printed and also blocks printing queue for others.
This suggests that file gets somehow "corrupted" on its way from Evince to the
printer.

I can attach an example file for testing. Its our failed printing of today
with sensitive information hidden.

Thanks in advance for any help on this.


Antonio



-- System Information:
Debian Release: stretch/sid
  APT prefers testing
  APT policy: (990, 'testing'), (500, 'testing-updates')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 4.1.0-1-amd64 (SMP w/8 CPU cores)
Locale: LANG=it_IT.utf8, LC_CTYPE=it_IT.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages evince depends on:
ii  evince-common              3.16.1-1
ii  gnome-icon-theme-symbolic  3.12.0-1
ii  libatk1.0-0                2.16.0-2
ii  libc6                      2.19-19
ii  libcairo-gobject2          1.14.2-2
ii  libcairo2                  1.14.2-2
ii  libevdocument3-4           3.16.1-1
ii  libevview3-3               3.16.1-1
ii  libgdk-pixbuf2.0-0         2.31.5-1
ii  libglib2.0-0               2.44.1-1.1
ii  libgtk-3-0                 3.16.6-1
ii  libpango-1.0-0             1.36.8-3
ii  libsecret-1-0              0.18.3-1
ii  shared-mime-info           1.3-1

Versions of packages evince recommends:
ii  dbus-x11  1.8.20-1

Versions of packages evince suggests:
ii  gvfs          1.24.2-1
pn  nautilus      <none>
ii  poppler-data  0.4.7-3
ii  unrar         1:5.3.2-1
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