Bug#848020: gnome-shell: Custom keyboard shortcuts don't work

[Sergio Costas]

Package: gnome-shell
Version: 3.22.2-1
Severity: important

Dear Maintainer,

*** Reporter, please consider answering these questions, where appropriate ***

   * What led up to the situation?
   * What exactly did you do (or not do) that was effective (or
     ineffective)?
   * What was the outcome of this action?
   * What outcome did you expect instead?

*** End of the template - remove these template lines ***

I was trying to add a shortcut in my Debian SID system with gnome shell, but
they don't work.
I went to the control panel, opened the Keyboard icon, went to the bottom of
the list, clicked
the "+" button and a window appeared to configure the shortcut. I put "prueba"
as a name, "gnome-terminal"
as the command, and F12 as the shortcut. Then I clicked "Add" button, and the
shortcut was added to the list.
Unfortunately, pressing F12 did nothing, when it should have launched a
terminal window.

I tested with other keys combinations (Ctrl+T, Shift+F12 and more), other
binaries... Also tried to put the full path ("/usr/bin...") to
the binary, but never worked.

Tried it both in X11 and in Wayland, but it didn't work in neither.



-- System Information:
Debian Release: stretch/sid
  APT prefers unstable
  APT policy: (500, 'unstable')
Architecture: amd64 (x86_64)

Kernel: Linux 4.8.0-1-amd64 (SMP w/4 CPU cores)
Locale: LANG=es_ES.utf8, LC_CTYPE=es_ES.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages gnome-shell depends on:
ii  dconf-gsettings-backend [gsettings-backend]  0.26.0-2
ii  evolution-data-server                        3.22.2-1
ii  gir1.2-accountsservice-1.0                   0.6.40-4
ii  gir1.2-atspi-2.0                             2.22.0-4
ii  gir1.2-caribou-1.0                           0.4.21-1
ii  gir1.2-freedesktop                           1.50.0-1
ii  gir1.2-gcr-3                                 3.20.0-3
ii  gir1.2-gdesktopenums-3.0                     3.22.0-1
ii  gir1.2-gdm-1.0                               3.22.1-1
ii  gir1.2-glib-2.0                              1.50.0-1
ii  gir1.2-gnomebluetooth-1.0                    3.20.0-1
ii  gir1.2-gnomedesktop-3.0                      3.22.2-1
ii  gir1.2-gtk-3.0                               3.22.5-1
ii  gir1.2-gweather-3.0                          3.20.3-1
ii  gir1.2-ibus-1.0                              1.5.14-2
ii  gir1.2-mutter-3.0                            3.22.2-2
ii  gir1.2-networkmanager-1.0                    1.4.2-3
ii  gir1.2-nmgtk-1.0                             1.4.2-1
ii  gir1.2-pango-1.0                             1.40.3-3
ii  gir1.2-polkit-1.0                            0.105-17
ii  gir1.2-soup-2.4                              2.56.0-1
ii  gir1.2-telepathyglib-0.12                    0.24.1-1.1
ii  gir1.2-telepathylogger-0.2                   0.8.2-2
ii  gir1.2-upowerglib-1.0                        0.99.4-4
ii  gjs                                          1.46.0-1+b1
ii  gnome-backgrounds                            3.22.1-1
ii  gnome-settings-daemon                        3.22.1-1
ii  gnome-shell-common                           3.22.2-1
ii  gsettings-desktop-schemas                    3.22.0-1
ii  libatk-bridge2.0-0                           2.22.0-1
ii  libatk1.0-0                                  2.22.0-1
ii  libc6                                        2.24-8
ii  libcairo2                                    1.14.6-1.1
ii  libcanberra-gtk3-0                           0.30-3
ii  libcanberra0                                 0.30-3
ii  libcroco3                                    0.6.11-2
ii  libdbus-glib-1-2                             0.108-1
ii  libecal-1.2-19                               3.22.2-1
ii  libedataserver-1.2-22                        3.22.2-1
ii  libgcr-base-3-1                              3.20.0-3
ii  libgdk-pixbuf2.0-0                           2.36.0-1
ii  libgirepository-1.0-1                        1.50.0-1
ii  libgjs0e [libgjs0-libmozjs-24-0]             1.46.0-1+b1
ii  libglib2.0-0                                 2.50.2-2
ii  libglib2.0-bin                               2.50.2-2
ii  libgstreamer1.0-0                            1.10.2-1
ii  libgtk-3-0                                   3.22.5-1
ii  libical2                                     2.0.0-0.5+b1
ii  libicu57                                     57.1-5
ii  libjson-glib-1.0-0                           1.2.2-1
ii  libmozjs-24-0                                24.2.0-5
ii  libmutter0i                                  3.22.2-2
ii  libnm-glib4                                  1.4.2-3
ii  libnm-util2                                  1.4.2-3
ii  libpango-1.0-0                               1.40.3-3
ii  libpangocairo-1.0-0                          1.40.3-3
ii  libpolkit-agent-1-0                          0.105-17
ii  libpolkit-gobject-1-0                        0.105-17
ii  libpulse-mainloop-glib0                      9.0-5
ii  libpulse0                                    9.0-5
ii  libsecret-1-0                                0.18.5-2
ii  libstartup-notification0                     0.12-4
ii  libsystemd0                                  232-7
ii  libtelepathy-glib0                           0.24.1-1.1
ii  libwayland-client0                           1.12.0-1
ii  libx11-6                                     2:1.6.4-2
ii  libxfixes3                                   1:5.0.3-1
ii  mutter                                       3.22.2-2
ii  python3                                      3.5.1-4
ii  telepathy-mission-control-5                  1:5.16.3-2

Versions of packages gnome-shell recommends:
ii  gdm3                        3.22.1-1
ii  gkbd-capplet                3.22.0.1-1
pn  gnome-contacts              <none>
ii  gnome-control-center        1:3.22.1-1
ii  gnome-themes-standard-data  3.22.2-1
ii  gnome-user-guide            3.22.0-1
ii  iio-sensor-proxy            1.3-2
ii  unzip                       6.0-21

gnome-shell suggests no packages.

-- no debconf information