Bug#831890: "Oh no, something has gone wrong" message is incredibly user-hostile

Simon McVittie smcv at debian.org
Wed Jul 20 15:38:16 UTC 2016


Control: forwarded 831890 https://bugzilla.gnome.org/show_bug.cgi?id=708607

On Wed, 20 Jul 2016 at 15:00:43 +0100, Steve McIntyre wrote:
> This needs replacement

That's unlikely to happen as a Debian-specific patch (even if it's Debian
people who develop it, this sort of UI development should really happen
upstream) so I've forwarded it to the most relevant-looking upstream bug.

>  * fallback where possible to a simple trouble-shooting screen
>  * helpful messages telling the user how to reboot or otherwise get
>    to a terminal, with suggestions on where to look for errors
>  * real error messages that the user can google for, or pass on to
>    somebody else sensibly - maybe hidden under a "details" button or
>    drop-down?

I've quoted those excellent suggestions on the upstream bug.

    S



More information about the pkg-gnome-maintainers mailing list