Bug#844288: gnome: Laptop monitor goes black when external monitor connected
Montxero
xerosmith at gmail.com
Mon Nov 14 04:15:10 UTC 2016
Package: gnome
Version: 1:3.14+3
Severity: important
Dear Maintainer,
The problem occurs on a 13" Macbook pro (mid 2012).
Problem (bug situation):
The laptop monitor turns black when connected to an external monitor. Adjusting
the laptop monitor brightness has no effect.
If the external monitor is disconnected while the laptop monitor is black, the
laptop monitor remains black and the main remedy is a hard reset.
Work around:
Changing the resolution of the external monitor to another (lower or higher)
resolution, then changing the resolution again to another (lower or higher but
usually the optimal screen) resolution causes the laptop monitor to work
normally.
Sometimes the process needs to be repeated several times to work.
Similar bugs
This bug is similar to bug #776358 but differs because Adjusting the laptop
monitor brightness has no effect on the problem.
System Details:
Linux 3.16.0-4-amd64 #1 SMP Debian 3.16.36-1+deb8u2 (2016-10-19)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor
Graphics Controller (rev 09)
Processor: Intel® Core™ i5-3210M CPU @ 2.50GHz × 4
Graphics: Intel® Ivybridge Mobile
-- System Information:
Debian Release: 8.6
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 3.16.0-4-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_AU.UTF-8, LC_CTYPE=en_AU.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
Versions of packages gnome depends on:
ii alacarte 3.11.91-2
ii avahi-daemon 0.6.31-5
ii bijiben 3.14.2-1+b1
ii brasero 3.11.4-1.1
ii cheese 3.14.1-2
ii cups-pk-helper 0.2.5-2+b1
ii desktop-base 8.0.2
ii evolution 3.12.9~git20141130.241663-1+b1
ii evolution-plugins 3.12.9~git20141130.241663-1+b1
ii file-roller 3.14.1-1
ii gedit 3.14.0-3
ii gedit-plugins 3.14.0-2
ii gimp 2.8.14-1+deb8u1
ii gnome-clocks 3.14.1-1
ii gnome-color-manager 3.14.1-1
ii gnome-core 1:3.14+3
ii gnome-documents 3.14.2-1
ii gnome-games 1:3.14+3
ii gnome-getting-started-docs 3.14.1-1
ii gnome-logs 3.14.2-1
ii gnome-maps 3.14.3.1-1
ii gnome-music 3.14.1-1
ii gnome-nettool 3.8.1-1
ii gnome-orca 3.14.0-4+deb8u1
ii gnome-photos 3.14.2-1
ii gnome-shell-extension-weather 0~20151125.gitccaa1eb-1~deb8u1
ii gnome-sound-recorder 3.14.0.1-1
ii gnome-tweak-tool 3.14.2-2
ii goobox 3.3.1-6
ii gstreamer1.0-libav 1.4.4-2
ii gstreamer1.0-plugins-ugly 1.4.4-2+b1
ii hamster-applet 2.91.3+git20120514.b9fec3e1-1
ii inkscape 0.48.5-3
ii libgtk2-perl 2:1.2492-4
ii libreoffice-calc 1:4.3.3-2+deb8u5
ii libreoffice-evolution 1:4.3.3-2+deb8u5
ii libreoffice-gnome 1:4.3.3-2+deb8u5
ii libreoffice-impress 1:4.3.3-2+deb8u5
ii libreoffice-writer 1:4.3.3-2+deb8u5
ii nautilus-sendto 3.8.2-1
ii network-manager-gnome 0.9.10.0-2
ii polari 3.14.1-1
ii rhythmbox 3.1-1
ii rhythmbox-plugin-cdrecorder 3.1-1
ii rhythmbox-plugins 3.1-1
ii rygel-playbin 0.24.2-1+b1
ii rygel-tracker 0.24.2-1+b1
ii seahorse 3.14.0-2
ii simple-scan 3.14.0-1
ii telepathy-gabble 0.18.3-1+b1
ii telepathy-rakia 0.8.0-3
ii telepathy-salut 0.8.1-4
ii totem-plugins 3.14.0-2
ii transmission-gtk 2.84-0.2
ii vinagre 3.14.1-1
ii xdg-user-dirs-gtk 0.10-1
Versions of packages gnome recommends:
pn gnome-software <none>
Versions of packages gnome suggests:
pn iceweasel-l10n-all <none>
pn xul-ext-adblock-plus <none>
pn xul-ext-gnome-keyring <none>
Versions of packages gnome-core depends on:
ii adwaita-icon-theme 3.14.0-2
ii at-spi2-core 2.14.0-1
ii baobab 3.14.1-1
ii caribou 0.4.15-1
ii caribou-antler 0.4.15-1
ii dconf-gsettings-backend 0.22.0-1
ii dconf-tools 0.22.0-1
ii empathy 3.12.7-1
ii eog 3.14.1-1
ii evince 3.14.1-2+deb8u1
ii evolution-data-server 3.12.9~git20141128.5242b0-2+deb8u2
ii fonts-cantarell 0.0.16-1
ii gdm3 3.14.1-7
ii gkbd-capplet 3.6.0-1
ii glib-networking 2.42.0-2
ii gnome-backgrounds 3.14.1-1
ii gnome-bluetooth 3.14.0-2
ii gnome-calculator 3.14.1-1
ii gnome-contacts 3.14.1-1
ii gnome-control-center 1:3.14.2-3
ii gnome-dictionary 3.14.1-1
ii gnome-disk-utility 3.12.1-1+b1
ii gnome-font-viewer 3.14.0-2
ii gnome-keyring 3.14.0-1+b1
ii gnome-menus 3.13.3-6
ii gnome-online-accounts 3.14.2-1
ii gnome-online-miners 3.14.0-2
ii gnome-packagekit 3.14.0-1
ii gnome-screenshot 3.14.0-1
ii gnome-session 3.14.0-2
ii gnome-settings-daemon 3.14.2-3
ii gnome-shell 3.14.4-1~deb8u1
ii gnome-shell-extensions 3.14.2-1
ii gnome-sushi 3.12.0-2+b1
ii gnome-system-log 3.9.90-2
ii gnome-system-monitor 3.14.1-1
ii gnome-terminal 3.14.1-1+deb8u1
ii gnome-themes-standard 3.14.2.2-1
ii gnome-user-guide 3.14.1-1
ii gnome-user-share 3.14.0-2
ii gsettings-desktop-schemas 3.14.1-1
ii gstreamer1.0-plugins-base 1.4.4-2
ii gstreamer1.0-plugins-good 1.4.4-2
ii gstreamer1.0-pulseaudio 1.4.4-2
ii gtk2-engines 1:2.20.2-3
ii gucharmap 1:3.14.1-1
ii gvfs-backends 1.22.2-1
ii gvfs-bin 1.22.2-1
ii gvfs-fuse 1.22.2-1
ii iceweasel 45.4.0esr-1~deb8u2
ii libatk-adaptor 2.14.0-2
ii libcanberra-pulse 0.30-2.1
ii libcaribou-gtk-module 0.4.15-1
ii libcaribou-gtk3-module 0.4.15-1
ii libgtk-3-common 3.14.5-1+deb8u1
ii libpam-gnome-keyring 3.14.0-1+b1
ii metacity 1:3.14.3-1
ii mousetweaks 3.12.0-1
ii nautilus 3.14.1-2
ii policykit-1-gnome 0.105-2
ii pulseaudio 5.0-13
ii sound-theme-freedesktop 0.8-1
ii totem 3.14.0-2
ii tracker-gui 1.2.4-2
ii vino 3.14.0-2+b1
ii yelp 3.14.1-1
ii zenity 3.14.0-1
Versions of packages gnome-core recommends:
ii anacron 2.3-23
ii network-manager-gnome 0.9.10.0-2
gnome-core suggests no packages.
-- no debconf information
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