Bug#907753: gnome-shell: Shell crash after blank screen

Simon McVittie smcv at debian.org
Sun Sep 2 15:48:55 BST 2018


Control: tags -1 + moreinfo

On Sat, 01 Sep 2018 at 14:39:26 +0200, Michael Ott wrote:
> 1. Screen is blank
> 2. Press any key

Please give a specific example of the key you press? You will get
different results if you press a modifier key like Shift (screen wakes
up but password prompt does not appear), or a key that could be part of
your password like "a" (password prompt appears and that letter is typed
into the password box).

> 3. Wipe to close screen saver picture

What exactly do you mean by "wipe"? Click the mouse button and drag
upwards? Click the mouse button and drag downwards? Touch a touchscreen
and drag in some direction?

> 4. Gnome shell start again like alt + F2 and r

Please look for more information about this crash in the systemd journal
or in /var/log/syslog, and send it to the bug report.

A backtrace from the crash is also likely to be useful. Since you are
using systemd, here is a convenient way to get backtraces:

- Install the systemd-coredump package
- Enable the debug archive
  https://wiki.debian.org/HowToGetABacktrace#Installing_the_debugging_symbols
  and install relevant debug symbols
- Reproduce the bug, causing the crash to happen
- Use "coredumpctl gdb" to debug the most recent core dump
- Use the "bt" command as in
  https://wiki.debian.org/HowToGetABacktrace#Running_gdb

Thanks,
    smcv



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