Bug#962593: gnome-shell: Gnome shell totally freezes except mouse which is still able to move
Alan
azzera.alan at gmail.com
Wed Jun 10 14:44:46 BST 2020
Package: gnome-shell
Version: 3.30.2-11~deb10u1
Severity: important
Dear Maintainer,
during Covid-19 isolation process, I often used Xournal and Kazam to record
myself when commentint and annotating documents.
Too often have I lost my whole work since Gnome Shell completely freezes. I'm
thus unable to record the Xournal file, and to recover Kazam temporary files.
It happened twice today ! I'm on Buster x64, fully up to date (apt update &&
apt dist-upgrade).
I'm only able, in this situation, to move the mouse (or the stylus, I use a
Lenovo Thinkpad Yoga 12 S1 unit). I can still write, but not record, undo,
erase... Super key is unresponsive, Alt-Tab and Alt-F2 too, I cannot hit the
upper left corner, and so on.
I can only do Crrl+Alt+F3, log in on the TTY, and I can partially recover my
system executing :
DISPLAY=:0 gnome-shell --replace &
But the Window Manager is mostly out of order, and if I can record Xournal
files, Kazam records are lost (mp4fixer is useless, I don't know why).
I can provide logs but I cannot figure out those that will be useful.
Thanks in advance for reading.
-- System Information:
Debian Release: 10.4
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 4.19.0-9-amd64 (SMP w/4 CPU cores)
Kernel taint flags: TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8), LANGUAGE=fr_FR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages gnome-shell depends on:
ii dconf-gsettings-backend [gsettings-backend] 0.30.1-2
ii evolution-data-server 3.30.5-1
ii gir1.2-accountsservice-1.0 0.6.45-2
ii gir1.2-atspi-2.0 2.30.0-7
ii gir1.2-freedesktop 1.58.3-2
ii gir1.2-gcr-3 3.28.1-1
ii gir1.2-gdesktopenums-3.0 3.28.1-1
ii gir1.2-gdm-1.0 3.30.2-3
ii gir1.2-geoclue-2.0 2.5.2-1
ii gir1.2-glib-2.0 1.58.3-2
ii gir1.2-gnomebluetooth-1.0 3.28.2-4~deb10u1
ii gir1.2-gnomedesktop-3.0 3.30.2.1-2
ii gir1.2-gtk-3.0 3.24.5-1
ii gir1.2-gweather-3.0 3.28.2-2
ii gir1.2-ibus-1.0 1.5.19-4+deb10u1
ii gir1.2-mutter-3 3.30.2-9~deb10u1
ii gir1.2-nm-1.0 1.14.6-2+deb10u1
ii gir1.2-nma-1.0 1.8.20-1.1
ii gir1.2-pango-1.0 1.42.4-8~deb10u1
ii gir1.2-polkit-1.0 0.105-25
ii gir1.2-rsvg-2.0 2.44.10-2.1
ii gir1.2-soup-2.4 2.64.2-2
ii gir1.2-upowerglib-1.0 0.99.10-1
ii gjs 1.54.3-1
ii gnome-backgrounds 3.30.0-1
ii gnome-settings-daemon 3.30.2-3
ii gnome-shell-common 3.30.2-11~deb10u1
ii gsettings-desktop-schemas 3.28.1-1
ii libatk-bridge2.0-0 2.30.0-5
ii libatk1.0-0 2.30.0-2
ii libc6 2.28-10
ii libcairo2 1.16.0-4
ii libcanberra-gtk3-0 0.30-7
ii libcanberra0 0.30-7
ii libcroco3 0.6.12-3
ii libecal-1.2-19 3.30.5-1
ii libedataserver-1.2-23 3.30.5-1
ii libgcr-base-3-1 3.28.1-1
ii libgdk-pixbuf2.0-0 2.38.1+dfsg-1
ii libgirepository-1.0-1 1.58.3-2
ii libgjs0g 1.54.3-1
ii libglib2.0-0 2.58.3-2+deb10u2
ii libglib2.0-bin 2.58.3-2+deb10u2
ii libgstreamer1.0-0 1.14.4-1
ii libgtk-3-0 3.24.5-1
ii libical3 3.0.4-3
ii libjson-glib-1.0-0 1.4.4-2
ii libmutter-3-0 3.30.2-9~deb10u1
ii libnm0 1.14.6-2+deb10u1
ii libpango-1.0-0 1.42.4-8~deb10u1
ii libpangocairo-1.0-0 1.42.4-8~deb10u1
ii libpolkit-agent-1-0 0.105-25
ii libpolkit-gobject-1-0 0.105-25
ii libpulse-mainloop-glib0 12.2-4+deb10u1
ii libpulse0 12.2-4+deb10u1
ii libsecret-1-0 0.18.7-1
ii libstartup-notification0 0.12-6
ii libsystemd0 241-7~deb10u4
ii libx11-6 2:1.6.7-1
ii libxfixes3 1:5.0.3-1
ii mutter 3.30.2-9~deb10u1
ii python3 3.7.3-1
Versions of packages gnome-shell recommends:
ii bolt 0.7-2
ii chrome-gnome-shell 10.1-5
ii gdm3 3.30.2-3
ii gkbd-capplet 3.26.1-1
ii gnome-control-center 1:3.30.3-2~deb10u1
ii gnome-user-docs 3.30.2-1
ii iio-sensor-proxy 2.4-2
ii switcheroo-control 1.2-2
ii unzip 6.0-23+deb10u1
Versions of packages gnome-shell suggests:
pn gir1.2-telepathyglib-0.12 <none>
pn gir1.2-telepathylogger-0.2 <none>
Versions of packages gnome-session depends on:
ii gnome-session-bin 3.30.1-2
ii gnome-session-common 3.30.1-2
ii gnome-settings-daemon 3.30.2-3
Versions of packages gnome-session suggests:
ii desktop-base 10.0.2
ii gnome-keyring 3.28.2-5
Versions of packages gnome-settings-daemon depends on:
ii gnome-settings-daemon-common 3.30.2-3
ii gsettings-desktop-schemas 3.28.1-1
ii libasound2 1.1.8-1
ii libc6 2.28-10
ii libcairo2 1.16.0-4
ii libcanberra-gtk3-0 0.30-7
ii libcanberra0 0.30-7
ii libcolord2 1.4.3-4
ii libcups2 2.2.10-6+deb10u3
ii libfontconfig1 2.13.1-2
ii libgdk-pixbuf2.0-0 2.38.1+dfsg-1
ii libgeoclue-2-0 2.5.2-1
ii libgeocode-glib0 3.26.1-1
ii libglib2.0-0 2.58.3-2+deb10u2
ii libgnome-desktop-3-17 3.30.2.1-2
ii libgtk-3-0 3.24.5-1
ii libgudev-1.0-0 232-2
ii libgweather-3-15 3.28.2-2
ii liblcms2-2 2.9-3
ii libnm0 1.14.6-2+deb10u1
ii libnotify4 0.7.7-4
ii libnspr4 2:4.20-1
ii libnss3 2:3.42.1-1+deb10u2
ii libpam-systemd 241-7~deb10u4
ii libpango-1.0-0 1.42.4-8~deb10u1
ii libpangocairo-1.0-0 1.42.4-8~deb10u1
ii libpolkit-gobject-1-0 0.105-25
ii libpulse-mainloop-glib0 12.2-4+deb10u1
ii libpulse0 12.2-4+deb10u1
ii libupower-glib3 0.99.10-1
ii libwacom2 0.32-1
ii libwayland-client0 1.16.0-1
ii libx11-6 2:1.6.7-1
ii libxext6 2:1.3.3-1+b2
ii libxi6 2:1.7.9-1
Versions of packages gnome-settings-daemon recommends:
ii iio-sensor-proxy 2.4-2
ii pulseaudio 12.2-4+deb10u1
Versions of packages libgjs0g depends on:
ii gir1.2-glib-2.0 1.58.3-2
ii gir1.2-gtk-3.0 3.24.5-1
ii libatk1.0-0 2.30.0-2
ii libc6 2.28-10
ii libcairo-gobject2 1.16.0-4
ii libcairo2 1.16.0-4
ii libffi6 3.2.1-9
ii libgcc1 1:8.3.0-6
ii libgdk-pixbuf2.0-0 2.38.1+dfsg-1
ii libgirepository-1.0-1 1.58.3-2
ii libglib2.0-0 2.58.3-2+deb10u2
ii libgtk-3-0 3.24.5-1
ii libmozjs-60-0 60.2.3-3
ii libpango-1.0-0 1.42.4-8~deb10u1
ii libpangocairo-1.0-0 1.42.4-8~deb10u1
ii libreadline7 7.0-5
ii libstdc++6 8.3.0-6
ii libx11-6 2:1.6.7-1
ii libxext6 2:1.3.3-1+b2
Versions of packages libmutter-3-0 depends on:
ii gsettings-desktop-schemas 3.28.1-1
ii libatk1.0-0 2.30.0-2
ii libc6 2.28-10
ii libcairo-gobject2 1.16.0-4
ii libcairo2 1.16.0-4
ii libcanberra-gtk3-0 0.30-7
ii libcanberra0 0.30-7
ii libdrm2 2.4.97-1
ii libegl1 1.1.0-1
ii libfontconfig1 2.13.1-2
ii libgbm1 18.3.6-2+deb10u1
ii libgdk-pixbuf2.0-0 2.38.1+dfsg-1
ii libgirepository-1.0-1 1.58.3-2
ii libgl1 1.1.0-1
ii libglib2.0-0 2.58.3-2+deb10u2
ii libgnome-desktop-3-17 3.30.2.1-2
ii libgtk-3-0 3.24.5-1
ii libgudev-1.0-0 232-2
ii libice6 2:1.0.9-2
ii libinput10 1.12.6-2
ii libjson-glib-1.0-0 1.4.4-2
ii libpango-1.0-0 1.42.4-8~deb10u1
ii libpangocairo-1.0-0 1.42.4-8~deb10u1
ii libpangoft2-1.0-0 1.42.4-8~deb10u1
ii libpipewire-0.2-1 0.2.5-1
ii libsm6 2:1.2.3-1
ii libstartup-notification0 0.12-6
ii libsystemd0 241-7~deb10u4
ii libudev1 241-7~deb10u4
ii libwacom2 0.32-1
ii libwayland-server0 1.16.0-1
ii libx11-6 2:1.6.7-1
ii libx11-xcb1 2:1.6.7-1
ii libxcb-randr0 1.13.1-2
ii libxcb-res0 1.13.1-2
ii libxcb1 1.13.1-2
ii libxcomposite1 1:0.4.4-2
ii libxcursor1 1:1.1.15-2
ii libxdamage1 1:1.1.4-3+b3
ii libxext6 2:1.3.3-1+b2
ii libxfixes3 1:5.0.3-1
ii libxi6 2:1.7.9-1
ii libxinerama1 2:1.1.4-2
ii libxkbcommon-x11-0 0.8.2-1
ii libxkbcommon0 0.8.2-1
ii libxkbfile1 1:1.0.9-2+b11
ii libxrandr2 2:1.5.1-1
ii libxrender1 1:0.9.10-1
ii libxtst6 2:1.2.3-1
ii mutter-common 3.30.2-9~deb10u1
Versions of packages gnome-shell is related to:
ii libegl-mesa0 [libegl-vendor] 18.3.6-2+deb10u1
ii libgl1-mesa-dri 18.3.6-2+deb10u1
ii libglx-mesa0 [libglx-vendor] 18.3.6-2+deb10u1
-- no debconf information
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