Bug#847442: gnome-software says 'Failed to obtain authentication.'

Stephen Paul Weber singpolyma at singpolyma.net
Sun May 24 03:55:26 BST 2020


Package: gnome-software
Version: 3.30.6-5
Followup-For: Bug #847442

Dear Maintainer,

I believe I have the same issue.  After installing `gnome-software` when I try 
to install anything it does not prompt for password and simply says "you do not 
have permission to install software".

I am not running under a full GNOME environment, but nevertheless policykit and 
packagekit and dbus are running, if that is relevant.

Running gnome-software as root from a terminal works, but using the menu 
launcher does not, and of course if I run it as root then other features are 
not quite right (such as the "launch" button on installed applications).

-- System Information:
Debian Release: 10.3
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 5.4.0-0.bpo.4-amd64 (SMP w/2 CPU cores)
Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8 (charmap=UTF-8), LANGUAGE=en_CA:en (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages gnome-software depends on:
ii  appstream                                    0.12.5-1
ii  apt-config-icons                             0.12.5-1
ii  dconf-gsettings-backend [gsettings-backend]  0.30.1-2
ii  gnome-software-common                        3.30.6-5
ii  gsettings-desktop-schemas                    3.28.1-1
ii  libappstream-glib8                           0.7.14-1
ii  libatk1.0-0                                  2.30.0-2
ii  libc6                                        2.28-10
ii  libcairo2                                    1.16.0-4
ii  libfwupd2                                    1.2.5-2
ii  libgdk-pixbuf2.0-0                           2.38.1+dfsg-1
ii  libglib2.0-0                                 2.58.3-2+deb10u2
ii  libgnome-desktop-3-17                        3.30.2.1-2
ii  libgspell-1-1                                1.6.1-2
ii  libgtk-3-0                                   3.24.5-1
ii  libgtk3-perl                                 0.034-2
ii  libgudev-1.0-0                               232-2
ii  libjson-glib-1.0-0                           1.4.4-2
ii  libpackagekit-glib2-18                       1.1.12-5
ii  libpolkit-gobject-1-0                        0.105-25
ii  libsecret-1-0                                0.18.7-1
ii  libsoup2.4-1                                 2.64.2-2
ii  packagekit                                   1.1.12-5
ii  software-properties-gtk                      0.96.20.2-2

Versions of packages gnome-software recommends:
ii  fwupd  1.2.5-2

Versions of packages gnome-software suggests:
pn  apt-config-icons-hidpi         <none>
pn  gnome-software-plugin-flatpak  <none>
pn  gnome-software-plugin-snap     <none>

-- no debconf information



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