Bug#971406: gnome-shell: freezes when laptop is configured for external display only
TomK
forensic at milwpc.com
Fri Oct 2 03:46:34 BST 2020
On Wed, 30 Sep 2020 10:55:34 +0100 Simon McVittie <smcv at debian.org>
wrote:
> Control: reassign -1 gnome-shell 3.30.2-11~deb10u2
> Control: retitle -1 gnome-shell: freezes when laptop is configured
for external display only
> Control: tags -1 + moreinfo buster
>
> On Tue, 29 Sep 2020 at 18:58:55 -0400, tom wrote:
> > Gnome-conrol-center > devices > displays > external monitor set
> > to primary in 'join displays'> 'single display'
> > turns off both LVDS and external monitor, freezes keyboard and
> > mouse control
>
> gnome-control-center only changes configuration and doesn't actually
> implement the display change, so I'm reassigning this to gnome-shell,
> which is the component that -control-center is configuring. Please
> send the output of "reportbug --template gnome-shell" so that we can
> see the versions of all the related packages. For now I'm assuming
>that
> it's the latest version from Debian 10.6.
>
> If you repeat the configuration that caused the freeze, does it
>happen
> reliably?
I think it's fixed.
Seems to work now.
> What messages appear in the system log (/var/log/syslog or the
systemd
> journal) when this happens?
I could not determine that.
>
> Are you using the Wayland or Xorg version of the GNOME session?
>
wayland
> What hardware are you using?
Lenovo W541 laptop on dock station, ext monitor is Samsung connected by
DP port on dock.
>You mentioned LVDS, so presumably it's a
> laptop. What graphics device does it have? lspci, from the pciutils
> package, should list a "VGA compatible controller", perhaps more than
> one.
Using Intel video
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core
Processor Integrated Graphics Controller (rev 06)
01:00.0 VGA compatible controller: NVIDIA Corporation GK106GLM [Quadro
K2100M] (rev a1)
>
> Are you using any GNOME Shell extensions? If you are, please try
>disabling
> them all and see whether the bug persists.
Not using extensions.
> hard reboot only solution
>
> Here are some things that might make a hard reboot unnecessary:
>
> * press Ctrl+Alt+Delete repeatedly (more than 7 times in 2 seconds)
> to reboot semi-gracefully
>
> * press Ctrl+Alt+F6, then Ctrl+Alt+Delete repeatedly
>
> * use "magic sysrq key" sequences
> (https://en.wikipedia.org/wiki/Magic_SysRq_key#Uses)
> to reboot less gracefully
>
Thanks for the reboot advice. Didn't have a chance to try it 'this'
time, but it'll be handy to have in the future.
> Do any of those work? If they do, that gives us useful information
> about
> which layers of the system have stopped working and which layers
> still work.
>
> > If 'mirror' is used, the external monitor is available, but only at
> > the resolution of the LVDS or lower.
>
> Mirroring can only happen at resolutions that are supported by both
> displays, so that part isn't a bug.
>
> smcv
>
>
Lenovo machines can be finicky with Linux, because the hardware depends
a lot on custom MS Windows code, written by Lenovo, to function. So,
this report may have a very narrow scope. I cannot determine what
changed to make 'ext display only' suddenly work.
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From: tom <forensic at milwpc.com>
To: Debian Bug Tracking System <submit at bugs.debian.org>
Subject: gnome-shell: none
X-Debbugs-Cc: forensic at milwpc.com
Package: gnome-shell
Version: 3.30.2-11~deb10u2
Severity: wishlist
Dear Maintainer,
*** Reporter, please consider answering these questions, where appropriate ***
* What led up to the situation?
* What exactly did you do (or not do) that was effective (or
ineffective)?
* What was the outcome of this action?
* What outcome did you expect instead?
*** End of the template - remove these template lines ***
-- System Information:
Debian Release: 10.6
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 4.19.0-10-amd64 (SMP w/8 CPU cores)
Kernel taint flags: TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8), LANGUAGE=en_US.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages gnome-shell depends on:
ii dconf-gsettings-backend [gsettings-backend] 0.30.1-2
ii evolution-data-server 3.30.5-1+deb10u1
ii gir1.2-accountsservice-1.0 0.6.45-2
ii gir1.2-atspi-2.0 2.30.0-7
ii gir1.2-freedesktop 1.58.3-2
ii gir1.2-gcr-3 3.28.1-1
ii gir1.2-gdesktopenums-3.0 3.28.1-1
ii gir1.2-gdm-1.0 3.30.2-3
ii gir1.2-geoclue-2.0 2.5.2-1
ii gir1.2-glib-2.0 1.58.3-2
ii gir1.2-gnomebluetooth-1.0 3.28.2-4~deb10u1
ii gir1.2-gnomedesktop-3.0 3.30.2.1-2
ii gir1.2-gtk-3.0 3.24.5-1
ii gir1.2-gweather-3.0 3.28.2-2
ii gir1.2-ibus-1.0 1.5.19-4+deb10u1
ii gir1.2-mutter-3 3.30.2-9~deb10u1
ii gir1.2-nm-1.0 1.14.6-2+deb10u1
ii gir1.2-nma-1.0 1.8.20-1.1
ii gir1.2-pango-1.0 1.42.4-8~deb10u1
ii gir1.2-polkit-1.0 0.105-25
ii gir1.2-rsvg-2.0 2.44.10-2.1
ii gir1.2-soup-2.4 2.64.2-2
ii gir1.2-upowerglib-1.0 0.99.10-1
ii gjs 1.54.3-1
ii gnome-backgrounds 3.30.0-1
ii gnome-settings-daemon 3.30.2-3
ii gnome-shell-common 3.30.2-11~deb10u2
ii gsettings-desktop-schemas 3.28.1-1
ii libatk-bridge2.0-0 2.30.0-5
ii libatk1.0-0 2.30.0-2
ii libc6 2.28-10
ii libcairo2 1.16.0-4
ii libcanberra-gtk3-0 0.30-7
ii libcanberra0 0.30-7
ii libcroco3 0.6.12-3
ii libecal-1.2-19 3.30.5-1+deb10u1
ii libedataserver-1.2-23 3.30.5-1+deb10u1
ii libgcr-base-3-1 3.28.1-1
ii libgdk-pixbuf2.0-0 2.38.1+dfsg-1
ii libgirepository-1.0-1 1.58.3-2
ii libgjs0g 1.54.3-1
ii libglib2.0-0 2.58.3-2+deb10u2
ii libglib2.0-bin 2.58.3-2+deb10u2
ii libgstreamer1.0-0 1.14.4-1
ii libgtk-3-0 3.24.5-1
ii libical3 3.0.4-3
ii libjson-glib-1.0-0 1.4.4-2
ii libmutter-3-0 3.30.2-9~deb10u1
ii libnm0 1.14.6-2+deb10u1
ii libpango-1.0-0 1.42.4-8~deb10u1
ii libpangocairo-1.0-0 1.42.4-8~deb10u1
ii libpolkit-agent-1-0 0.105-25
ii libpolkit-gobject-1-0 0.105-25
ii libpulse-mainloop-glib0 12.2-4+deb10u1
ii libpulse0 12.2-4+deb10u1
ii libsecret-1-0 0.18.7-1
ii libstartup-notification0 0.12-6
ii libsystemd0 241-7~deb10u4
ii libx11-6 2:1.6.7-1+deb10u1
ii libxfixes3 1:5.0.3-1
ii mutter 3.30.2-9~deb10u1
ii python3 3.7.3-1
Versions of packages gnome-shell recommends:
ii bolt 0.7-2
ii chrome-gnome-shell 10.1-5
ii gdm3 3.30.2-3
ii gkbd-capplet 3.26.1-1
ii gnome-control-center 1:3.30.3-2~deb10u1
ii gnome-user-docs 3.30.2-1
ii iio-sensor-proxy 2.4-2
ii switcheroo-control 1.2-2
ii unzip 6.0-23+deb10u1
Versions of packages gnome-shell suggests:
pn gir1.2-telepathyglib-0.12 <none>
pn gir1.2-telepathylogger-0.2 <none>
Versions of packages gnome-session depends on:
ii gnome-session-bin 3.30.1-2
ii gnome-session-common 3.30.1-2
ii gnome-settings-daemon 3.30.2-3
Versions of packages gnome-session suggests:
ii desktop-base 10.0.2
ii gnome-keyring 3.28.2-5
Versions of packages gnome-settings-daemon depends on:
ii gnome-settings-daemon-common 3.30.2-3
ii gsettings-desktop-schemas 3.28.1-1
ii libasound2 1.1.8-1
ii libc6 2.28-10
ii libcairo2 1.16.0-4
ii libcanberra-gtk3-0 0.30-7
ii libcanberra0 0.30-7
ii libcolord2 1.4.3-4
ii libcups2 2.2.10-6+deb10u3
ii libfontconfig1 2.13.1-2
ii libgdk-pixbuf2.0-0 2.38.1+dfsg-1
ii libgeoclue-2-0 2.5.2-1
ii libgeocode-glib0 3.26.1-1
ii libglib2.0-0 2.58.3-2+deb10u2
ii libgnome-desktop-3-17 3.30.2.1-2
ii libgtk-3-0 3.24.5-1
ii libgudev-1.0-0 232-2
ii libgweather-3-15 3.28.2-2
ii liblcms2-2 2.9-3
ii libnm0 1.14.6-2+deb10u1
ii libnotify4 0.7.7-4
ii libnspr4 2:4.20-1
ii libnss3 2:3.42.1-1+deb10u3
ii libpam-systemd 241-7~deb10u4
ii libpango-1.0-0 1.42.4-8~deb10u1
ii libpangocairo-1.0-0 1.42.4-8~deb10u1
ii libpolkit-gobject-1-0 0.105-25
ii libpulse-mainloop-glib0 12.2-4+deb10u1
ii libpulse0 12.2-4+deb10u1
ii libupower-glib3 0.99.10-1
ii libwacom2 0.32-1
ii libwayland-client0 1.16.0-1
ii libx11-6 2:1.6.7-1+deb10u1
ii libxext6 2:1.3.3-1+b2
ii libxi6 2:1.7.9-1
Versions of packages gnome-settings-daemon recommends:
ii iio-sensor-proxy 2.4-2
ii pulseaudio 12.2-4+deb10u1
Versions of packages libgjs0g depends on:
ii gir1.2-glib-2.0 1.58.3-2
ii gir1.2-gtk-3.0 3.24.5-1
ii libatk1.0-0 2.30.0-2
ii libc6 2.28-10
ii libcairo-gobject2 1.16.0-4
ii libcairo2 1.16.0-4
ii libffi6 3.2.1-9
ii libgcc-s1 [libgcc1] 10.2.0-7
ii libgcc1 1:8.3.0-6
ii libgdk-pixbuf2.0-0 2.38.1+dfsg-1
ii libgirepository-1.0-1 1.58.3-2
ii libglib2.0-0 2.58.3-2+deb10u2
ii libgtk-3-0 3.24.5-1
ii libmozjs-60-0 60.2.3-3
ii libpango-1.0-0 1.42.4-8~deb10u1
ii libpangocairo-1.0-0 1.42.4-8~deb10u1
ii libreadline7 7.0-5
ii libstdc++6 10.2.0-7
ii libx11-6 2:1.6.7-1+deb10u1
ii libxext6 2:1.3.3-1+b2
Versions of packages libmutter-3-0 depends on:
ii gsettings-desktop-schemas 3.28.1-1
ii libatk1.0-0 2.30.0-2
ii libc6 2.28-10
ii libcairo-gobject2 1.16.0-4
ii libcairo2 1.16.0-4
ii libcanberra-gtk3-0 0.30-7
ii libcanberra0 0.30-7
ii libdrm2 2.4.97-1
ii libegl1 1.1.0-1
ii libfontconfig1 2.13.1-2
ii libgbm1 18.3.6-2+deb10u1
ii libgdk-pixbuf2.0-0 2.38.1+dfsg-1
ii libgirepository-1.0-1 1.58.3-2
ii libgl1 1.1.0-1
ii libglib2.0-0 2.58.3-2+deb10u2
ii libgnome-desktop-3-17 3.30.2.1-2
ii libgtk-3-0 3.24.5-1
ii libgudev-1.0-0 232-2
ii libice6 2:1.0.9-2
ii libinput10 1.12.6-2+deb10u1
ii libjson-glib-1.0-0 1.4.4-2
ii libpango-1.0-0 1.42.4-8~deb10u1
ii libpangocairo-1.0-0 1.42.4-8~deb10u1
ii libpangoft2-1.0-0 1.42.4-8~deb10u1
ii libpipewire-0.2-1 0.2.5-1
ii libsm6 2:1.2.3-1
ii libstartup-notification0 0.12-6
ii libsystemd0 241-7~deb10u4
ii libudev1 241-7~deb10u4
ii libwacom2 0.32-1
ii libwayland-server0 1.16.0-1
ii libx11-6 2:1.6.7-1+deb10u1
ii libx11-xcb1 2:1.6.7-1+deb10u1
ii libxcb-randr0 1.13.1-2
ii libxcb-res0 1.13.1-2
ii libxcb1 1.13.1-2
ii libxcomposite1 1:0.4.4-2
ii libxcursor1 1:1.1.15-2
ii libxdamage1 1:1.1.4-3+b3
ii libxext6 2:1.3.3-1+b2
ii libxfixes3 1:5.0.3-1
ii libxi6 2:1.7.9-1
ii libxinerama1 2:1.1.4-2
ii libxkbcommon-x11-0 0.8.2-1
ii libxkbcommon0 0.8.2-1
ii libxkbfile1 1:1.0.9-2+b11
ii libxrandr2 2:1.5.1-1
ii libxrender1 1:0.9.10-1
ii libxtst6 2:1.2.3-1
ii mutter-common 3.30.2-9~deb10u1
Versions of packages gnome-shell is related to:
ii libegl-mesa0 [libegl-vendor] 18.3.6-2+deb10u1
ii libgl1-mesa-dri 18.3.6-2+deb10u1
ii libglx-mesa0 [libglx-vendor] 18.3.6-2+deb10u1
-- no debconf information
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