Bug#1030626: evince: Unable to print PDF file with hp printer. But it can be printed with other applications.

Serkan ssserkkk at yahoo.com
Sun Feb 5 21:08:43 GMT 2023


Package: evince
Version: 43.1-2+b1
Severity: important
X-Debbugs-Cc: ssserkkk at yahoo.com

Dear Maintainer,

When I tried to print a PDF document, I got the message "Print job canceled at
printer".

I was able to print the same document to file with a PDF printer.

I was able to print the original document with "Okular" and "LibreOffice Draw"
with physical printer.

I created a very simple document with "LibreOffice Writer" and saved it as a
PDF. I could not print this document either.

I can print "Printer test page" with HP printer.


-- System Information:
Debian Release: bookworm/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: amd64 (x86_64)

Kernel: Linux 6.1.0-3-amd64 (SMP w/2 CPU threads; PREEMPT)
Locale: LANG=tr_TR.UTF-8, LC_CTYPE=tr_TR.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages evince depends on:
ii  dconf-gsettings-backend [gsettings-backend]  0.40.0-4
ii  evince-common                                43.1-2
ii  gsettings-desktop-schemas                    43.0-1
ii  libatk1.0-0                                  2.46.0-5
ii  libc6                                        2.36-8
ii  libcairo-gobject2                            1.16.0-7
ii  libcairo2                                    1.16.0-7
ii  libevdocument3-4                             43.1-2+b1
ii  libevview3-3                                 43.1-2+b1
ii  libgdk-pixbuf-2.0-0                          2.42.10+dfsg-1+b1
ii  libglib2.0-0                                 2.74.5-1
ii  libgnome-desktop-3-20                        43.1-1
ii  libgtk-3-0                                   3.24.36-2
ii  libhandy-1-0                                 1.8.0-1
ii  libpango-1.0-0                               1.50.12+ds-1
ii  libpangocairo-1.0-0                          1.50.12+ds-1
ii  libsecret-1-0                                0.20.5-3
ii  shared-mime-info                             2.2-1

Versions of packages evince recommends:
ii  dbus-user-session [default-dbus-session-bus]  1.14.4-1

Versions of packages evince suggests:
ii  gvfs             1.50.3-1
pn  nautilus-sendto  <none>
ii  poppler-data     0.4.11-1
ii  unrar            1:6.2.5-1

-- no debconf information



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