Bug#1039571: gnome-software: "Loading application details" displayed forever

[Sam Morris]

Package: gnome-software
Version: 43.4-1
Severity: important
X-Debbugs-Cc: sam at robots.org.uk

When I click on any application from the default screen, information
never loads. The "Loading application details" mesasge is displayed
forever.

If I click on a category instead of an application, the widgets that
would normally show highlighted applications from the category do not
load, they just display "..." forever.


-- System Information:
Debian Release: 12.0
  APT prefers stable-security
  APT policy: (570, 'stable-security'), (570, 'stable-debug'), (570, 'stable'), (550, 'testing-debug'), (550, 'testing'), (530, 'unstable-debug'), (530, 'unstable'), (1, 'experimental-debug'), (1, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 6.1.0-9-amd64 (SMP w/4 CPU threads; PREEMPT)
Kernel taint flags: TAINT_USER
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8), LANGUAGE=en_GB:en
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages gnome-software depends on:
ii  appstream                                    0.16.1-2
ii  apt-config-icons                             0.16.1-2
ii  dconf-gsettings-backend [gsettings-backend]  0.40.0-4
ii  gnome-software-common                        43.4-1
ii  gsettings-desktop-schemas                    43.0-1
ii  libadwaita-1-0                               1.2.2-1
ii  libappstream4                                0.16.1-2
ii  libc6                                        2.36-9
ii  libcairo2                                    1.16.0-7
ii  libfwupd2                                    1.8.12-2
ii  libgdk-pixbuf-2.0-0                          2.42.10+dfsg-1+b1
ii  libglib2.0-0                                 2.74.6-2
ii  libgtk-4-1                                   4.8.3+ds-2
ii  libgtk3-perl                                 0.038-3
ii  libgudev-1.0-0                               237-2
ii  libjson-glib-1.0-0                           1.6.6-1
ii  libmalcontent-0-0                            0.11.0-4
ii  libpackagekit-glib2-18                       1.2.6-5
ii  libpango-1.0-0                               1.50.12+ds-1
ii  libpolkit-gobject-1-0                        122-3
ii  libsoup-3.0-0                                3.3.1-1
ii  libxmlb2                                     0.3.10-2
ii  packagekit                                   1.2.6-5
ii  software-properties-gtk                      0.99.30-4

Versions of packages gnome-software recommends:
ii  fwupd  1.8.12-2

Versions of packages gnome-software suggests:
pn  apt-config-icons-hidpi         <none>
ii  gnome-software-plugin-flatpak  43.4-1
pn  gnome-software-plugin-snap     <none>

-- Configuration Files:
/etc/xdg/autostart/gnome-software-service.desktop [Errno 2] No such file or directory: '/etc/xdg/autostart/gnome-software-service.desktop'

-- no debconf information