Bug#1050547: GNOME crashes with white screen after boot up
Simon McVittie
smcv at debian.org
Thu Sep 7 09:18:50 BST 2023
Control: tags -1 + moreinfo
On Sat, 26 Aug 2023 at 10:38:45 +0800, Hor Jiun Shyong wrote:
> /var/log/kern.log showing gnome-shell segfault
> 2023-08-26T18:00:40.251595+08:00 meixian kernel: [ 19.540303] gnome-shell
> [1746]: segfault at 18 ip 00007f3bc8acc1c0 sp 00007ffc8bc20798 error 4 in
> libmutter-12.so.0.0.0[7f3bc8a4e000+15000 0] likely on CPU 2 (core 1, socket 0)
> 2023-08-26T18:00:40.251597+08:00 meixian kernel: [ 19.540329] Code: 1f 00
> 48 89 c7 e8 a0 6f f8 ff e9 6f fe ff ff 0f 1f 00 c7 43 60 00 00 00 00 e8 5c c6
> f8 ff e9 3a fe ff ff 0f 1f 80 00 00 00 00 <48> 8b 47 18 c3 66 66 2e 0f 1f 84
> 00 00 00 00 00 55 48 89 f5 53 48
This information is not enough to diagnose a root cause. Please could you
get a backtrace for the crash? Usually the easiest way to achieve this is
to use systemd-coredump: see
<https://wiki.debian.org/HowToGetABacktrace#Core_dump> and
<https://wiki.debian.org/HowToGetABacktrace#Running_gdb>.
It is helpful if you can use the reportbug tool to report bugs: that would
provide information on all the packages that gnome-shell depends on.
Thanks,
smcv
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