Bug#1128230: Permission to use the camera portal denied: "Permission denied"

[Matthias Geiger]

Control: tags -1 moreinfo

On Mon, 16 Feb 2026 18:03, Marco d'Itri <md at linux.it> wrote:
>Package: gnome-snapshot
>Version: 49.1-1
>Severity: important
>
>snapshot does not work, asking to "allow camera usage in Settings":
>
>2026-02-16T16:51:37.103672Z  INFO snapshot::application::imp: Snapshot (org.gnome.Snapshot)
>2026-02-16T16:51:37.103695Z  INFO snapshot::application::imp: Version: 49.1
>2026-02-16T16:51:37.103700Z  INFO snapshot::application::imp: Datadir: /usr/share/snapshot
>2026-02-16T16:51:37.662815Z  INFO ashpd::desktop::request: Creating a org.freedesktop.portal.Request /org/freedesktop/portal/desktop/request/1_896/ashpd_Slc3594xq5
>2026-02-16T16:51:37.664593Z  INFO ashpd::desktop::request: Received signal 'Response' on 'org.freedesktop.portal.Request'
>2026-02-16T16:51:37.664626Z  INFO ashpd::proxy: Calling method org.freedesktop.portal.Camera:OpenPipeWireRemote
>2026-02-16T16:51:37.664990Z  WARN snapshot::widgets::camera: Permission to use the camera portal denied: "Permission denied"
>
>The "Cameras Access" toggle in open gnome-control-center is enabled,
>but the list of "Permitted Apps" is empty and I get these messages:
>
>17:56:14.4014     cc-privacy-panel[19091]: WARNING: failed to get enum property 'auth-mode'
>17:56:14.4514     cc-privacy-panel[19091]: WARNING: Failed fetch permissions from flatpak permission store: GDBus.Error:org.freedesktop.portal.Error.NotFound: No entry for camera
>17:56:14.4515     cc-privacy-panel[19091]: WARNING: Failed fetch permissions from flatpak permission store: GDBus.Error:org.freedesktop.portal.Error.NotFound: No entry for location
>
Hi,

did you get a popup asking for camera access? For me, I had to grant it 
once, then it just worked:

2026-02-16T17:45:45.585997Z  INFO snapshot::application::imp: Snapshot (org.gnome.Snapshot)
2026-02-16T17:45:45.586023Z  INFO snapshot::application::imp: Version: 49.1
2026-02-16T17:45:45.586026Z  INFO snapshot::application::imp: Datadir: /usr/share/snapshot

(snapshot:28606): Adwaita-WARNING **: 18:45:45.780: Using GtkSettings:gtk-application-prefer-dark-theme with libadwaita is unsupported. Please use AdwStyleManager:color-scheme instead.
2026-02-16T17:45:46.102790Z  INFO ashpd::desktop::request: Creating a org.freedesktop.portal.Request /org/freedesktop/portal/desktop/request/1_1131/ashpd_5acDHuwWCM
2026-02-16T17:45:46.106853Z  INFO ashpd::desktop::request: Received signal 'Response' on 'org.freedesktop.portal.Request'
2026-02-16T17:45:46.106874Z  INFO ashpd::proxy: Calling method org.freedesktop.portal.Camera:OpenPipeWireRemote

Though this is with sway; I do not have a GNOME install to test with.

best,

werdahias