Bug#1147943: gnome-online-accounts: Fails to connect to either IMAP or WebDAV accounts

Brian Vaughan brian at owls.fyi
Tue Sep 15 17:00:27 BST 2026


Package: gnome-online-accounts
Version: 3.58.1-2
Severity: important
X-Debbugs-Cc: brian at owls.fyi

Following the latest update to gnome-online-accounts, the IMAP and
WebDAV/CalDAV/CardDAV accounts fail to connect.

I tried removing and recreating the entries in gnome-online-accounts, which did
not resolve the problem. At first, the configuration details seem to be
accepted. However, a moment later, gnome-online-accounts shows ERROR next to
each item in the list of accounts. Clicking on an IMAP account gets a request
to sign in again, with only the name and password field editable. After re-
entering the password, the dialogue shows:

Unexpected response `BAD "Must issue a STARTTLS command first"' doing LOGIN
authentication
Try Again

The accounts use SSL, not STARTTLS.


-- System Information:
Debian Release: forky/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (1, 'experimental')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 7.1.13+deb14-amd64 (SMP w/12 CPU threads; PREEMPT)
Kernel taint flags: TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages gnome-online-accounts depends on:
ii  libc6                 2.43-5
ii  libgcr-4-4            4.4.1-2
ii  libglib2.0-0t64       2.90.0-1
ii  libgoa-1.0-0b         3.58.1-2
ii  libgoa-backend-1.0-2  3.58.1-2
ii  libkeyutils1          1.6.3-6+b2
ii  libkrb5-3             1.22.1-3
ii  librest-1.0-0         0.10.2-1+b2

Versions of packages gnome-online-accounts recommends:
ii  evolution-ews-core    3.56.2-3
ii  gnome-control-center  1:51.0-1

gnome-online-accounts suggests no packages.

-- no debconf information



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