[Pkg-javascript-devel] Bug#763750: otrs2: OTRS 3.3 - Process Management - cannot add keys or conditions / wrong jquery version

[Patrick Matthäi]

Hi,

I have added the "libjs-jquery" maintainers in this bug.

Am 02.10.2014 um 13:01 schrieb Turmann, Berni (FANUC Luxembourg):
> Hallo,
> there is a problem with the jquery version in otrs package.

No, within the Debian repository :(

>
> Problem Description:
>   - In OTRS Process Management some functions are not working, e.g. adding a condition or another key (nothing happens when clicking the plus sign) in a transition
>   - debugging with Firebug shows error "... parseHTML ... is not a function..."
>
> Steps to reproduce:
>   - install otrs package with all dependencies
>   - logon to web interface with admin permissions, e.g. root at localhost
>   - goto Admin - Process Management and create a new process
>   - create a new transition and click on the plus sign or on the button to create a new condition => nothing happens
>
> Root Cause:
>   - jquery version 1.7 in Debian package repository is too old
> (upstream delivers jquery version 1.10 in folder .../js/thirdparty/... , but this is removed and symlinked to the debian jquery package)

@jquery maintainers:
Will you update the packaging to a more recent version  for jessie?

Anyway I think it is better not to use the version shipped by Debian..

>
> Workaround:
>   - Download the original OTRS tar file matching the same version as installed from Debian repository
>   - Extract files to a temporary folder
>   - copy extracted folder .../js/thirdparty/jquery-1.10.0 to /usr/share/otrs/var/httpd/htdocs/js/thirdparty
>   - rename or delete existing jquery symlink which is pointing to /usr/share/javascript/jquery
>   - create new jquery symlink and point it to directory jquery-1.10.0
>
> Proposed Solution:
>   - Debian package of jquery needs to be updated to a later version
>      or
>   - deliver matching jquery version

-- 
/*
Mit freundlichem Gruß / With kind regards,
  Patrick Matthäi
  GNU/Linux Debian Developer

   Blog: http://www.linux-dev.org/
E-Mail: pmatthaei at debian.org
         patrick at linux-dev.org
*/

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