KDE Pim bugs

Steve Robbins steve at sumost.ca
Sun Jan 7 20:29:21 UTC 2018


On Friday, January 5, 2018 5:51:17 AM CST Sandro Knauß wrote:

> So I think we also should close the corresponding
> bugs on bts, too. I don't want to piss of users and want to formulate a
> nice response. What do you think about my proposal?

Just to be sure I'm answering the right question ... in other words: your 
proposal is to find all KDE Pim bugs that have been closed as "too old" by 
upstream, and close them in Debian BTS with a nice message.

I think that is sensible.  

Below, I suggest a slightly differently worded message of the BTS email, for 
clarity.  In your scripting, can you extract the upstream bug URL?  That would 
make it easier for the user to just click on in their email client.  Below, I 
use ${UPSTREAMURL} as a placeholder for it.    Note that I'm a little unsure 
of the exact version cut-off for re-opening a bug so the text may need 
adjustment there.

Cheers,
-Steve

------------------ revised closure message ------------------------

Dear bug submitter,

Thank you for reporthing this issue.  The bug has been determined not to be 
Debian specific, and therefore was reported in the KDE bugtracker; see $
{UPSTREAMURL}.

We are sorry it has not been resolved.  However, the version in which the 
issue was reported is now obsolete and the upstream tracker has closed the 
issue.  Thus we are also closing the issue in Debian bug tracker.

If you think the bug is still relevant to a KDE Pim version in Debian stable 
(aka Stretch) or newer -- i.e. part of KDE Applications 15.08.0 or newer -- 
then please open a new bugreport upstream and add you new information in the 
upstream bugreport.

Again, thank you for reporting the issue. If there are any questions feel free 
to ask.

KDE upstream bug tracker closed their bug with following statement:

"This bug has only been reported for versions before 15.08.0, which have been
unsupported for at least two years now. Can anyone tell if this bug still
present?

If noone confirms this bug for a Framework-based version of kontact
(version 5.0 or later, as part of KDE Applications 15.08 or later),
it gets closed in about three months.

Just as announced in my last comment, I close this bug.
If you encounter it again in a recent version (at least 5.0 aka 15.08),
please open a new one unless it already exists. Thank you for all your input.
"

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