[Pkg-matrix-maintainers] Bug#1017509: needs matrix-common<2.0.0, >=1.2.1, but got matrix-common==1.1.0

[Andrej Shadura]

Control: notfound -1 1.63.0-1~bpo11+1

Hi,

On Tue, 23 Aug 2022, at 16:04, joffrey575 wrote:
> I installed python3-matrix-common package in version 1.2.1-1~bpo11+1 bullseye-backports

As you say yourself, you have the necessary package version installed, but synapse doesn’t see it:

> août 23 15:56:25 serveur python3[1272851]: ERROR:root:Synapse 1.63.0 needs matrix-common<2.0.0,>=1.2.1, but got matrix-common==1.1.0

This means your system is broken — most probably you installed matrix-common using pip or something, and it prevents the one from distribution from being used.

-- 
Cheers,
  Andrej