[Pkg-matrix-maintainers] Bug#1021435: python3-matrix-common: matrix-synapse not starting due to ModuleNotFoundError: No module named 'matrix_common'

Nilesh Patra nilesh at debian.org
Sat Oct 8 15:14:10 BST 2022


severity -1 serious
stop

Hi Andrej,

Looks like your backports upload is somehow broken, and I am out of time
to dig into it -- could you please fix this?

In particular, all required python files are missing in backported package[1]
while it is OK on bookworm[2]

[1]: https://packages.debian.org/bullseye-backports/all/python3-matrix-common/filelist
[2]: https://packages.debian.org/bookworm/all/python3-matrix-common/filelist

On Sat, 08 Oct 2022 15:34:58 +0200 Sahil Dhiman <sahil at sahilister.in> wrote:
> Package: python3-matrix-common
> Version: 1.3.0-2~bpo11+1
> Severity: important
> X-Debbugs-Cc: sahil at sahilister.in
> 
> Dear Maintainer,
> 
>    * What led up to the situation?
>      Was updating matrix-synapse from 1.63.0-1~bpo11+1 to v1.66.0-1~bpo11+1 when python3-matrix-common was also updated to 1.3.0-2~bpo11+1. 
>    * What exactly did you do (or not do) that was effective (or
>      ineffective)?
>      From `journalctl -u matrix-synapse`, it shows ModuleNotFoundError: No module named 'matrix_common'. Full log can be found here https://paste.debian.net/1256360/
>    * What was the outcome of this action?
>      matrix-synapse package is stuck in activating state. 
>    * What outcome did you expect instead?
>      matrix-synapse package is not starting. 
> 
> -- System Information:
> Debian Release: 11.5
>   APT prefers stable-updates
>   APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, 'stable')
> Architecture: amd64 (x86_64)
> 
> Kernel: Linux 5.10.0-9-amd64 (SMP w/12 CPU threads)
> Locale: LANG=C.UTF-8, LC_CTYPE=C.UTF-8 (charmap=UTF-8), LANGUAGE not set
> Shell: /bin/sh linked to /usr/bin/dash
> Init: systemd (via /run/systemd/system)
> LSM: AppArmor: enabled
> 
> Versions of packages python3-matrix-common depends on:
> ii  python3                     3.9.2-3
> ii  python3-attr                20.3.0-1
> ii  python3-importlib-metadata  1.6.0-2
> 
> python3-matrix-common recommends no packages.
> 
> python3-matrix-common suggests no packages.
> 
> -- no debconf information
> 
> 

-- 
Best,
Nilesh
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