[Pkg-matrix-maintainers] Bug#1021435: python3-matrix-common: matrix-synapse not starting due to ModuleNotFoundError: No module named 'matrix_common'
Nilesh Patra
nilesh at debian.org
Sat Oct 8 15:14:10 BST 2022
severity -1 serious
stop
Hi Andrej,
Looks like your backports upload is somehow broken, and I am out of time
to dig into it -- could you please fix this?
In particular, all required python files are missing in backported package[1]
while it is OK on bookworm[2]
[1]: https://packages.debian.org/bullseye-backports/all/python3-matrix-common/filelist
[2]: https://packages.debian.org/bookworm/all/python3-matrix-common/filelist
On Sat, 08 Oct 2022 15:34:58 +0200 Sahil Dhiman <sahil at sahilister.in> wrote:
> Package: python3-matrix-common
> Version: 1.3.0-2~bpo11+1
> Severity: important
> X-Debbugs-Cc: sahil at sahilister.in
>
> Dear Maintainer,
>
> * What led up to the situation?
> Was updating matrix-synapse from 1.63.0-1~bpo11+1 to v1.66.0-1~bpo11+1 when python3-matrix-common was also updated to 1.3.0-2~bpo11+1.
> * What exactly did you do (or not do) that was effective (or
> ineffective)?
> From `journalctl -u matrix-synapse`, it shows ModuleNotFoundError: No module named 'matrix_common'. Full log can be found here https://paste.debian.net/1256360/
> * What was the outcome of this action?
> matrix-synapse package is stuck in activating state.
> * What outcome did you expect instead?
> matrix-synapse package is not starting.
>
> -- System Information:
> Debian Release: 11.5
> APT prefers stable-updates
> APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, 'stable')
> Architecture: amd64 (x86_64)
>
> Kernel: Linux 5.10.0-9-amd64 (SMP w/12 CPU threads)
> Locale: LANG=C.UTF-8, LC_CTYPE=C.UTF-8 (charmap=UTF-8), LANGUAGE not set
> Shell: /bin/sh linked to /usr/bin/dash
> Init: systemd (via /run/systemd/system)
> LSM: AppArmor: enabled
>
> Versions of packages python3-matrix-common depends on:
> ii python3 3.9.2-3
> ii python3-attr 20.3.0-1
> ii python3-importlib-metadata 1.6.0-2
>
> python3-matrix-common recommends no packages.
>
> python3-matrix-common suggests no packages.
>
> -- no debconf information
>
>
--
Best,
Nilesh
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