[Pkg-owncloud-maintainers] You want users to lose data?!?!

Jos Poortvliet jos at owncloud.com
Sat Feb 27 16:29:46 UTC 2016

Guys and girls,

We just noticed you made a patch to remove the check the skipping of releases on upgrade. We don't test skipping releases on upgrade and don't support it for that reason - you really want to subject users to that massive risk of data loss?

Our highest priority is to never cause data loss for users. We made massive progress in that area over the last years and a properly administered and installed ownCloud is unlikely to lose you data, even when you're running it with 10K users and 10TB of files.

I understand you have a problem caused by the slow release cycle of Debian but risking user data is NOT a good way of dealing with that. This is exactly the kind of thing I was writing a blog about earlier - a blog wich made many of you rather angry, and I understand that, so I decided to do you the courtesy to email you before we would publish another blog post telling people not to use (debian) packages... This risks user data, risks our reputation - could I please ask you not to do this? 

At the very least, we will not be able to take bug reports from users anymore and have decided to start asking them where they installed ownCloud from: https://github.com/owncloud/core/pull/22691

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