[Pkg-owncloud-maintainers] Bug#980025: nextcloud-desktop: Nextcloud-desktop starts but window doesn't display properly and disappears in GNOME

Tue Jan 19 17:15:29 GMT 2021

Control: Severity -1 important
Control: reassign -1 gnome-shell
Control: affects -1 nextcloud-desktop

This sounds not like the fault of nextcloud-desktop and I cannot reproduce it 
under a KDE environment. that's why lowering the severity and forward to 
gnome-shell.

It also may makes sense to search in the upstream issue tracker if you find a 
patch or any explanation: https://github.com/nextcloud/desktop/issues. 
Please report back, if you found anything. For me it very hard to track every 
issue for different desktop environments, that I do not use myself, so I need 
help from your side.

regards,

hefee

On Mittwoch, 13. Januar 2021 05:48:30 CET you wrote:
> Package: nextcloud-desktop
> Version: 3.0.1-3
> Severity: grave
> Justification: renders package unusable
> X-Debbugs-Cc: dlakelan at street-artists.org
> 
> Dear Maintainer,
> 
> *** Reporter, please consider answering these questions, where appropriate
> ***
> 
>    * What led up to the situation?
>    * What exactly did you do (or not do) that was effective (or
>      ineffective)?
>    * What was the outcome of this action?
>    * What outcome did you expect instead?
> 
> start nextcloud from terminal or click button in GNOME. A window seems to
> appear, but it doesn't do anything, and freezes...
> 
> See a screenshot that clearly shows the "torn away" pixels from behind where
> the window used to be (after I move the window to overlap a white
> background area on a search page).
> 
> This is causing data loss because without nextcloud running on the desktop I
> have "split brain" between nextcloud files and local files.
> 
> When I run from the command line I get the following output:
> 
> 2021-01-12 20:43:29:531 [ debug default ]	[ unknown ]:	static bool
> LibSecretKeyring::findPassword(const QString&, const QString&,
> QKeychain::JobPrivate*) 2021-01-12 20:43:30:766 [ debug
> nextcloud.gui.systray ]	[ OCC::Systray::computeWindowReferencePoint
> ]:	screenRect: QRect(0,0 3840x2160) 2021-01-12 20:43:30:766 [ debug
> nextcloud.gui.systray ]	[ OCC::Systray::computeWindowReferencePoint
> ]:	taskbarRect: QRect(0,0 3840x32) 2021-01-12 20:43:30:766 [ debug
> nextcloud.gui.systray ]	[ OCC::Systray::computeWindowReferencePoint
> ]:	taskbarScreenEdge: OCC::Systray::TaskBarPosition::Bottom 
2021-01-12
> 20:43:30:766 [ debug nextcloud.gui.systray ]	[
> OCC::Systray::computeWindowReferencePoint ]:	trayIconCenter:
> QPoint(1141,1238) 2021-01-12 20:43:30:766 [ debug nextcloud.gui.systray ]	[
> OCC::Systray::computeWindowPosition ]:	taskbarScreenEdge:
> OCC::Systray::TaskBarPosition::Bottom 2021-01-12 20:43:30:766 [ debug
> nextcloud.gui.systray ]	[ OCC::Systray::computeWindowPosition
> ]:	screenRect: QRect(0,0 3840x2160) 2021-01-12 20:43:30:766 [ debug
> nextcloud.gui.systray ]	[ OCC::Systray::computeWindowPosition ]:	
windowRect
> (reference) QRect(941,1613 401x511) 2021-01-12 20:43:30:766 [ debug
> nextcloud.gui.systray ]	[ OCC::Systray::computeWindowPosition ]:	
windowRect
> (adjusted ) QRect(941,1613 401x511) 2021-01-12 20:43:30:773 [ debug default
> ]	[ unknown ]:	static bool LibSecretKeyring::findPassword(const 
QString&,
> const QString&, QKeychain::JobPrivate*) 2021-01-12 20:43:30:776 [ debug
> default ]	[ unknown ]:	static bool LibSecretKeyring::findPassword(const
> QString&, const QString&, QKeychain::JobPrivate*) 2021-01-12 20:43:30:777 [
> debug default ]	[ unknown ]:	static bool
> LibSecretKeyring::findPassword(const QString&, const QString&,
> QKeychain::JobPrivate*) 2021-01-12 20:43:30:778 [ debug default ]	[ 
unknown
> ]:	static bool LibSecretKeyring::findPassword(const QString&, const
> QString&, QKeychain::JobPrivate*) 2021-01-12 20:43:30:866 [ debug default
> ]	[ unknown ]:	static bool LibSecretKeyring::writePassword(const 
QString&,
> const QString&, const QString&, QKeychain::JobPrivate::Mode, const
> QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:31:284 [ debug
> default ]	[ unknown ]:	static bool LibSecretKeyring::writePassword(const
> QString&, const QString&, const QString&, QKeychain::JobPrivate::Mode,
> const QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:31:568 [ debug
> default ]	[ unknown ]:	static bool LibSecretKeyring::writePassword(const
> QString&, const QString&, const QString&, QKeychain::JobPrivate::Mode,
> const QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:31:874 [ debug
> default ]	[ unknown ]:	static bool LibSecretKeyring::writePassword(const
> QString&, const QString&, const QString&, QKeychain::JobPrivate::Mode,
> const QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:32:367 [ debug
> default ]	[ unknown ]:	static bool LibSecretKeyring::writePassword(const
> QString&, const QString&, const QString&, QKeychain::JobPrivate::Mode,
> const QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:32:669 [ debug
> default ]	[ unknown ]:	static bool LibSecretKeyring::writePassword(const
> QString&, const QString&, const QString&, QKeychain::JobPrivate::Mode,
> const QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:32:927 [ debug
> default ]	[ unknown ]:	static bool LibSecretKeyring::writePassword(const
> QString&, const QString&, const QString&, QKeychain::JobPrivate::Mode,
> const QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:33:461 [ debug
> default ]	[ unknown ]:	static bool LibSecretKeyring::writePassword(const
> QString&, const QString&, const QString&, QKeychain::JobPrivate::Mode,
> const QByteArray&, QKeychain::JobPrivate*) 2021-01-12 20:43:33:683 [ debug
> default ]	[ unknown ]:	static bool LibSecretKeyring::writePassword(const
> QString&, const QString&, const QString&, QKeychain::JobPrivate::Mode,
> const QByteArray&, QKeychain::JobPrivate*)
> 
> 
> 
> *** End of the template - remove these template lines ***
> 
> 
> -- System Information:
> Debian Release: bullseye/sid
>   APT prefers unstable
>   APT policy: (500, 'unstable'), (500, 'testing'), (500, 'stable')
> Architecture: amd64 (x86_64)
> Foreign Architectures: i386
> 
> Kernel: Linux 5.9.0-5-amd64 (SMP w/12 CPU threads)
> Kernel taint flags: TAINT_PROPRIETARY_MODULE, TAINT_OOT_MODULE,
> TAINT_UNSIGNED_MODULE Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8
> (charmap=UTF-8), LANGUAGE not set Shell: /bin/sh linked to /usr/bin/dash
> Init: systemd (via /run/systemd/system)
> LSM: AppArmor: enabled
> 
> Versions of packages nextcloud-desktop depends on:
> ii  libc6                          2.31-6
> ii  libcloudproviders0             0.3.0-3
> ii  libgcc-s1                      10.2.1-3
> ii  libglib2.0-0                   2.66.4-1
> ii  libnextcloudsync0              3.0.1-3
> ii  libqt5core5a                   5.15.2+dfsg-2
> ii  libqt5dbus5                    5.15.2+dfsg-2
> ii  libqt5gui5-gles                5.15.2+dfsg-2
> ii  libqt5keychain1                0.10.0-1
> ii  libqt5network5                 5.15.2+dfsg-2
> ii  libqt5qml5                     5.15.2+dfsg-2
> ii  libqt5quick5-gles              5.15.2+dfsg-2
> ii  libqt5quickcontrols2-5         5.15.2+dfsg-2
> ii  libqt5sql5-sqlite              5.15.2+dfsg-2
> ii  libqt5svg5                     5.15.2-2
> ii  libqt5webenginecore5           5.15.2+dfsg-3
> ii  libqt5webenginewidgets5        5.15.2+dfsg-3
> ii  libqt5webkit5                  5.212.0~alpha4-10
> ii  libqt5widgets5                 5.15.2+dfsg-2
> ii  libstdc++6                     10.2.1-3
> ii  nextcloud-desktop-common       3.0.1-3
> ii  nextcloud-desktop-l10n         3.0.1-3
> ii  qml-module-qtgraphicaleffects  5.15.2-2
> ii  qml-module-qtqml-models2       5.15.2+dfsg-2
> ii  qml-module-qtquick-controls2   5.15.2+dfsg-2
> ii  qml-module-qtquick-layouts     5.15.2+dfsg-2
> ii  qml-module-qtquick-window2     5.15.2+dfsg-2
> ii  qml-module-qtquick2            5.15.2+dfsg-2
> 
> Versions of packages nextcloud-desktop recommends:
> ii  nextcloud-desktop-doc  3.0.1-3
> 
> nextcloud-desktop suggests no packages.
> 
> -- no debconf information

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