Bug#587729: otrs2: edit of /etc/otrs/Kernel/Config.pm breaks running OTRS (libapache2-reload-perl related?)

Patrick Matthäi pmatthaei at debian.org
Thu Jul 1 13:48:11 UTC 2010


Am 01.07.2010 15:13, schrieb Damyan Ivanov:
> -=| Ralf Gross, Thu, Jul 01, 2010 at 01:10:38PM +0200 |=-
>> seems that my last mail was blocked, next try... see below.
>>
>> Damyan Ivanov schrieb:
>>> -=| Patrick Matth?i, Thu, Jul 01, 2010 at 11:07:58AM +0200 |=-
>>>> reassign #587729 libapache2-reload-perl
>>>> thanks
>>>>
>>>> Am 01.07.2010 11:00, schrieb Ralf Gross:
>>>>> Patrick Matth?i schrieb:
>>>>>> Am 01.07.2010 09:58, schrieb Ralf Gross:
>>>>> _Every_ time I edit Config.pm with Apache2::Reload enabled, I have 
>>>>> to
>>>>> restart apache otherwise I get the error message.
>>>>
>>>> I have got the same issue, also if I upgrade other perl packages used by
>>>> otrs, but I never realy cared about it. I am reassigning.
>>>
>>> Is there a way to reproduce the problem without using OTRS?
>>>
>>> As far as I can see the Config stuff is far from trivial and there may 
>>> be some side effect of using Apache2::Reload that OTRS doesn't take 
>>> care of. Elliminating the complexity would help pin-pointing the 
>>> problem.
>>
>>
>> I'm not familiar with the Apache2::Reload module and not an apache
>> "power user". Frankly I just stumbled across this problem by setting
>> up the otrs package.
>>
>> Sorry, but I've no easy test case for this. 
> 
> Understood.
> 
> My request was more to the otrs2 package maintainer. Thanks for 
> replying anyway.

Sorry, I do not have a simple test case for it, too, except otrs, but
this is not a simple application :/

-- 
/*
Mit freundlichem Gruß / With kind regards,
 Patrick Matthäi
 GNU/Linux Debian Developer

E-Mail: pmatthaei at debian.org
        patrick at linux-dev.org

Comment:
Always if we think we are right,
we were maybe wrong.
*/

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