Bug#587729: Apache::Reload issue with OTRS 2.4.7

Michiel Beijen michiel.beijen at otrs.com
Fri Jul 2 08:02:50 UTC 2010


Hi guys,

I **guess** this issue is actually caused by a bug that was introduced
in Perl 5.10.1. It is not present in 5.10.0 or earlier, and it was
addressed in version 5.12.0. See:
http://rt.perl.org/rt3//Public/Bug/Display.html?id=72866

We track the issue in the OTRS tracker here:
http://bugs.otrs.org/show_bug.cgi?id=4967

We implemented a workaround in upcoming 2.4.8; it consists of adding
three lines to the Apache configuration file for OTRS. See our FAQ:
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&CategoryID=31&ItemID=364

Hope this helps,

Mike






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