Bug#1145518: Data-Module missing in libsisimai-perl, breaks mail-processing in Znuny-OTRS for Debian 13
Lars Weber
weber at dfn-cert.de
Tue Aug 25 15:26:06 BST 2026
Package: libsisimai-perl
Version: 5.3.0-1
After upgrading from Debian 12 to 13 the installed Znuny-OTRS ticket-system
stops processing the incoming tickets. The tickets reaches the system as mail
via SMTP/procmail. Znuny-OTRS relies on Sisimai/Data for mail-processing,
from an Znuny-OTRS log:
OTRS-otrs.Console.pl-Maint::PostMaster::Read-10
Can't locate Sisimai/Data.pm in @INC (you may need to install the Sisimai::Data module) (@INC entries checked: /usr/share/otrs/Custom /usr/share/otrs/Kernel/cpan-lib /usr/share/otrs /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.40.1 /usr/local/share/perl/5.40.1 /usr/lib/x86_64-linux-gnu/perl5/5.40 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl-base /usr/lib/x86_64-linux-gnu/perl/5.40 /usr/share/perl/5.40 /usr/local/lib/site_perl) at /usr/share/otrs/Kernel/System/PostMaster/Filter/DetectBounceEmail.pm line 15.
Sisimai/Data was included in Debian 12, libsisimai-perl 4.25.15-1
but not anymore in Debian 13, libsisimai-perl 5.3.0-1
Thanks for all your good work,
Lars
-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/pkcs7-signature
Size: 5035 bytes
Desc: Kryptografische S/MIME-Signatur
URL: <http://alioth-lists.debian.net/pipermail/pkg-perl-maintainers/attachments/20260825/659df115/attachment.p7s>
More information about the pkg-perl-maintainers
mailing list