[request-tracker-maintainers] Re: etch uploads of rt3.4 and rt3.6

[Niko Tyni]

On Sat, Feb 24, 2007 at 11:23:06PM +0100, Toni Mueller wrote:
 
> while trying to play with this, I've run into a show stopper.
> Situation: I have an older version of it which I don't quite remember
> (3.0 or 3.2 or something).  I ran all the upgrade scripts. I log in and
> get this:
> 
> HTTP/1.1 200 OK Date: Sat, 24 Feb 2007 22:15:10 GMT Server: Apache/1.3.34 (Debian) PHP/5.2.0-8 mod_ssl/2.8.25 OpenSSL/0.9.8c mod_perl/1.29 Pragma: no-cache Cache-control: no-cache Keep-Alive: timeout=15, max=97 Connection: Keep-Alive, Keep-Alive Transfer-Encoding: chunked, chunked Content-Type: text/html; charset=UTF-8
> 
> System error
> error:  	Can't call method "Content" on an undefined value at /usr/share/request-tracker3.6/html/Elements/MyRT line 75.

I'm in a bit of hurry right now, but does removing the mason cache help?

> Then I proceeded to turn on Developer Mode in order to get more
> details, but failed again. This time, Apache didn't even start:
 
> Can't locate Module/Refresh.pm in @INC (@INC contains: /usr/local/share/request-tracker3.6/lib /usr/share/request-tracker3.6/lib /etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl . /etc/apache/ /etc/apache/lib/perl) at /usr/share/request-tracker3.6/libexec/webmux.pl line 75.
 
> There isn't even a package that has Refresh.pm anywhere in Debian,
> according to packages.d.o.

Right, I've been thinking of packaging this, but it's not there
yet. The developer mode isn't enabled by default, though, so
that's just an inconvenience.

Cheers,
-- 
Niko