Bug#408405: [request-tracker-maintainers] Bug#408405: request-tracker3.6: infinite login

[Jan Korbel]

After some testing and debugging i found the problem. It was 
misconfigured mysql - utf settings in my.cnf. Because of this data was 
utf8-double encoded.

So problem was only in my one configuration. Anyway some docs about this 
user-based issue would be fine. Something like:

"If you have problem with infinite login, try to alter table... If it 
helps, probably you have bad encoding in database."

Niko Tyni wrote:
> Thanks for the report.
> 
> I'm having some trouble reproducing it, though, and my web searches don't
> seem to explain the issue too well either. Could you please check
> 
> - Which version of mysql are you using, 4.1 or 5.0? 

5 from etch, but same was with 4.1 from sarge.

> - Do you have a CNAME or something for your web server, so that the real 
>   hostname is not in the URL? 

DNS is ok, include reverse.

> - Which browser are you using, and does the bug occur with others as well?

FF2 from sid, but same problem (but with previous server installation) 
was with latest opera too.

> - Is this specific to libapache2-mod-fastcgi, or does it occur with eg.
>   mod_perl2 too?

mod_perl2 too

> I haven't been able to test with libapache2-mod-fastcgi yet, as there's
> no amd64 package available and my testing platform is 64-bit. Guess I'll
> have to set up a new i386 Xen installation for that.

I hope you didn't loose much time with this.

Regards,

J.