[request-tracker-maintainers] Bug#442398: Bug#442398: RT has non-functional link in user front page

[Ivan Kohler]

Hi,

I'm not sure a fix for this would be accepted in etch proper (though it 
can't hurt to try), and it is off-topic for volatile.

However, we should upload a package to unstable that fixes the problem 
for existing databaes on upgrade, and possibly do an etch backport for 
backports.org.

-- 
_ivan


On Sat, Sep 15, 2007 at 12:05:31PM -0700, carbonated beverage wrote:
> Package: request-tracker3.6
> Version: 3.6.1-4
> 
> The /etc/request-tracker3.6/initialdata file has the following toward the
> bottom of the file, in the "Predefined searches" section:
> 
> @Attributes = (
>     { Name => 'Search - My Tickets',
>       Description => '[_1] highest priority tickets I own', # loc
>       Content     =>
>       { Format => "'<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"$RT::WebPath/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', Priority, QueueName, Extende
> dStatus",
>         Query   => " Owner = '__CurrentUser__' AND ( Status = 'new' OR Status = 'open')",
>         OrderBy => 'Priority',
>         Order   => 'DESC' },
>     },
> 
> The "$RT::WebPath" should be "__WebPath__".  Due to that bug, the list of
> tickets users get when they log in has a broken URL for the ticket subjects
> of the form:
> 
> http://ticket/Display.html?id=1
>  instead of:
> http://rt.example.com/Ticket/Display.html?id=1
> 
> Also noted on the rt-users mailing list:
> http://lists.bestpractical.com/pipermail/rt-users/2007-March/044798.html
> 
> Changing the $RT::WebPath to __WebPath__ and running:
> rt-setup-database --action insert --datafile /path/to/fixed/file
> 
> made it work for me, though I don't know if that was the "correct" fix.
> 
> System is Debian/etch on x86_64 with the volatile archives.