[request-tracker-maintainers] Bug wrt reminders

[Tonnerre Lombard]

Salut,

There appears to be a bug wrt reminders if a ticket is moved to a
different queue. We had the following situation:

 - The customer created a ticket in Queue P.
 - User A worked on the ticket for a while, then set it to "stalled"
   and added a reminder.
 - User B moved the ticket to a new queue Q.

Suddenly, the reminder for the ticket did no longer show up in the
list. In the database, the "reminder ticket" was still in the old queue
while the "reminded ticket" was in the new one.

The rt version used was RT 3.6.1 as delivered by Debian Etch. Did
anyone else see this yet? Or is this maybe fixed in later versions of
rt?

				Tonnerre
-- 
SyGroup GmbH
Tonnerre Lombard

Solutions Systematiques
Tel:+41 61 333 80 33		Güterstrasse 86
Fax:+41 61 383 14 67		4053 Basel
Web:www.sygroup.ch		tonnerre.lombard at sygroup.ch
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