[request-tracker-maintainers] Bug#522367: request-tracker3.8: General update after the debconf review process
Christian Perrier
bubulle at debian.org
Sat Apr 25 08:03:47 UTC 2009
Dear Debian maintainer,
On Thursday, March 19, 2009, I sent you a notification about the beginning of a review
action on debconf templates for request-tracker3.8.
Then, I sent you a bug report with rewritten templates and announcing
the beginning of the second phase of this action: call for translation
updates.
Translators have been working hard and here is now the result of their efforts.
Please consider using it EVEN if you committed files to your
development tree as long as they were reported.
The attached tarball contains:
- debian/changelog with the list of changes
- debian/control with rewrites of packages' descriptions
- debian/<templates> with all the rewritten templates file(s)
- debian/po/*.po with all PO files (existing ones and new ones)
As said, please use *at least* the PO files as provided here,
preferrably over those sent by translators in their bug reports. All
of them have been checked and reformatted. In some cases, formatting
errors have been corrected.
The patch.rfr file contains a patch for the templates and control
file(s) alone.
Please note that this patch applies to the templates and control
file(s) of your package as of Thursday, March 19, 2009. If your package was updated
in the meantime, I may have updated my reference copy....but I also
may have missed that. This is indeed why I suggested you do not
modified such files while the review process was running,
remember..:-)
It is now safe to upload a new package version with these changes.
Please notify me of your intents with regards to this.
There is of course no hurry to update your package but feel free to
contact me in case you would need sponsoring or any other action to
fix this.
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--- request-tracker3.8.old/debian/templates 2009-03-15 08:34:34.229522268 +0100
+++ request-tracker3.8/debian/templates 2009-04-03 08:30:05.747822158 +0200
@@ -1,8 +1,17 @@
+# These templates have been reviewed by the debian-l10n-english
+# team
+#
+# If modifications/additions/rewording are needed, please ask
+# debian-l10n-english at lists.debian.org for advice.
+#
+# Even minor modifications require translation updates and such
+# changes should be coordinated with translators and reviewers.
+
Template: request-tracker3.8/rtname
Type: string
-_Description: Name for this RT instance:
+_Description: Name for this Request Tracker (RT) instance:
Every installation of Request Tracker must have a unique name.
- The domain name or an abbreviation of the name of your organization are
+ The domain name or an abbreviation of the organization name are
usually good candidates.
.
Please note that once you start using a name, you should probably never
@@ -25,7 +34,7 @@
Template: request-tracker3.8/correspondaddress
Type: string
_Description: Default email address for RT correspondence:
- This address will be listed in From: and Reply-To: headers of
+ Please choose the address that will be listed in From: and Reply-To: headers of
emails tracked by RT, unless overridden by a queue-specific
address.
.
@@ -34,17 +43,17 @@
Template: request-tracker3.8/commentaddress
Type: string
_Description: Default email address for RT comments:
- This address will be listed in From: and Reply-To: headers of comment
- emails, unless overridden by a queue-specific address. (Comments can be
- used for adding ticket information that is not visible to the client.)
+ Please choose the address that will be listed in From: and Reply-To: headers of comment
+ emails, unless overridden by a queue-specific address. Comments can be
+ used for adding ticket information that is not visible to the client.
.
This setting corresponds to the $CommentAddress configuration variable.
Template: request-tracker3.8/webbaseurl
Type: string
-_Description: Base URL to the web interface:
+_Description: Base URL for the RT web interface:
Please specify the scheme, server and (optionally) port for constructing
- URLs to the RT web interface.
+ RT web interface URLs.
.
The value should not have a trailing slash (/).
.
@@ -54,7 +63,7 @@
Type: string
_Description: Path to the RT web interface:
If the RT web interface is going to be installed somewhere other than at
- the root of your server, you should specify the path to it here.
+ the documents root of the web server, you should specify the path to it here.
.
The value requires a leading slash (/) but not a trailing one.
.
@@ -70,15 +79,17 @@
If you reject this option, the file will be readable only by root, and
you will have to set up appropriate access controls yourself.
.
- Note: with the SQLite backend, your answer will also affect the
- permissions of automatically generated local database files.
+ With the SQLite backend, this choice will also affect the
+ permissions of automatically-generated local database files.
Template: request-tracker3.8/warn-sqlite-file
-Type: note
-_Description: Broken SQLite file found
- Due to a bug in earlier versions of this package, your RT database appears
- to live in /var/lib/dbconfig-common/sqlite3/request-tracker3.8/_DBC_DBNAME_
- rather than its intended location. After this installation completes, you
- will need to manually move the file to its correct location
- (see /etc/request-tracker3.8/RT_SiteConfig.d/51-dbconfig-common) before
- RT will work again.
+Type: error
+_Description: Broken SQLite file
+ Due to a bug in earlier versions of this package, the RT database has been
+ placed in /var/lib/dbconfig-common/sqlite3/request-tracker3.8/_DBC_DBNAME_
+ rather than its intended location.
+ .
+ After this installation completes, you
+ will need to manually move the file to its correct location
+ (see /etc/request-tracker3.8/RT_SiteConfig.d/51-dbconfig-common). RT will
+ not work until this action is taken.
--- request-tracker3.8.old/debian/control 2009-03-15 08:34:34.181521317 +0100
+++ request-tracker3.8/debian/control 2009-03-20 19:11:21.819746160 +0100
@@ -43,25 +43,27 @@
Suggests: rt3.8-rtfm
Conflicts: request-tracker, request-tracker3.2 (<< 3.2.2-3)
Replaces: request-tracker
-Description: Extensible trouble-ticket tracking system
- Request Tracker (RT) is an enterprise-grade ticketing system which
+Description: extensible trouble-ticket tracking system
+ Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
- features a web, email and command-line interfaces (see the package
+ features web, email, and command-line interfaces (see the package
rt3.8-clients).
.
- This is the 3.8 series of RT, it can be installed alongside the 3.4
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
and 3.6 series without any problems.
.
- Written in object-oriented Perl, RT is a high-level, portable,
+ RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
.
RT manages key tasks such as the identification, prioritization,
- assignment, resolution and notification required by
- enterprise-critical applications including project management, help
- desk, NOC ticketing, CRM and software development.
+ assignment, resolution, and notification required by
+ enterprise-critical applications, including project management, help
+ desk, NOC ticketing, CRM, and software development.
+ .
+ This package provides the core of RT.
Package: rt3.8-clients
Architecture: all
@@ -70,14 +72,29 @@
libterm-readline-perl-perl | libterm-readline-gnu-perl,
${misc:Depends}
Recommends: libio-socket-ssl-perl
-Description: Mail gateway and command-line interface to request-tracker3.8
- Install this package onto the mail server so it can inject tickets into
- request-tracker3.8 using rt-mailgate.
+Description: mail gateway and command-line interface to request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features web, email, and command-line interfaces (see the package
+ rt3.8-clients).
.
- Install it onto any machine on which you want to use the 'rt'
- command-line interface.
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
.
- See the 'request-tracker3.8' package for further information.
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution, and notification required by
+ enterprise-critical applications, including project management, help
+ desk, NOC ticketing, CRM, and software development.
+ .
+ This package provides support for injecting tickets into Request Tracker
+ from a mail server via rt-mailgate. It should be installed onto any
+ machine where you want to use the "rt" command-line interface.
Package: rt3.8-apache2
Architecture: all
@@ -90,11 +107,28 @@
${misc:Depends}
Suggests: libapache2-mod-speedycgi
Description: Apache 2 specific files for request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features web, email, and command-line interfaces (see the package
+ rt3.8-clients).
+ .
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution, and notification required by
+ enterprise-critical applications, including project management, help
+ desk, NOC ticketing, CRM, and software development.
+ .
This package provides various configuration files and manages the
necessary dependencies for running request tracker (RT) version 3.8
on the Apache 2 web server.
- .
- See the 'request-tracker3.8' package for further information.
Package: rt3.8-db-postgresql
Architecture: all
@@ -102,6 +136,25 @@
postgresql-client-8.3 | postgresql-client (>= 7.4)
Suggests: postgresql-8.3 | postgresql (>= 7.4)
Description: PostgreSQL database backend for request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features web, email, and command-line interfaces (see the package
+ rt3.8-clients).
+ .
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution, and notification required by
+ enterprise-critical applications, including project management, help
+ desk, NOC ticketing, CRM, and software development.
+ .
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a PostgreSQL database.
@@ -111,6 +164,25 @@
mysql-client-5.0 | mysql-client (>= 4.0.13)
Suggests: mysql-server-5.0 | mysql-server (>= 4.0.13)
Description: MySQL database backend for request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features web, email, and command-line interfaces (see the package
+ rt3.8-clients).
+ .
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution, and notification required by
+ enterprise-critical applications, including project management, help
+ desk, NOC ticketing, CRM, and software development.
+ .
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a MySQL database.
@@ -118,6 +190,24 @@
Architecture: all
Depends: ${misc:Depends}, libdbd-sqlite3-perl, sqlite3
Description: SQLite database backend for request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features web, email, and command-line interfaces (see the package
+ rt3.8-clients).
+ .
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution, and notification required by
+ enterprise-critical applications, including project management, help
+ desk, NOC ticketing, CRM, and software development.
+ .
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a local SQLite (version 3) database.
-
--- request-tracker3.8.old/debian/changelog 2009-03-15 08:34:34.149521195 +0100
+++ request-tracker3.8/debian/changelog 2009-04-25 10:03:17.576034389 +0200
@@ -1,3 +1,21 @@
+request-tracker3.8 (3.8.2-2) UNRELEASED; urgency=low
+
+ * Debconf templates and debian/control reviewed by the debian-l10n-
+ english team as part of the Smith review project. Closes: #522367
+ * [Debconf translation updates]
+ - Japanese. Closes: #522896
+ - German. Closes: #520958
+ - Portuguese. Closes: #523481
+ - Galician. Closes: #524256
+ - Galician. Closes: #524256
+ - Spanish. Closes: #524449
+ - Italian. Closes: #524715
+ - Russian. Closes: #524894
+ - Swedish. Closes: #525171
+ - French. Closes: #525281
+
+ -- Christian Perrier <bubulle at debian.org> Fri, 03 Apr 2009 08:39:58 +0200
+
request-tracker3.8 (3.8.2-1) unstable; urgency=low
[ Niko Tyni ]
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