[request-tracker-maintainers] Bug#560015: Bug#560015: Upgrade to request-tracker3.6.7-5+lenny3 results in request tracker unable to login

[Dominic Hargreaves]

On Mon, Jan 04, 2010 at 05:41:23PM +0000, Jonathan Carr wrote:

> I'm experiencing the same problems as Paul:
> 
> 1) Log in using RT login page
> 2) See the Home page
> 3) Click on any link (Preferences, a ticket etc)
> 4) Go back to (1)
> 
> This happens every time, as if the session cookie is not being set or something. I've checked my 
> browser settings (Firefox 3.5) and can also confirm that session cookies are working fine for 
> other websites.
> 
> If I downgrade to an older version of RT3.6 the problem goes away.
> 
> I've tried the lenny4~test.1 package from http://people.debian.org/~dom/rt-test/ but it doesn't 
> appear to fix the issue.

I'm sorry that it's taken me so long to respond to this.

Hmm, it looks like you have a different problem than the one that patch
is intended to fix (which is restricted to SelfService logins).

Can you let me know whether you get any odd error messages in the logs
when you reproduce this problem (perhaps turn up the log level)?

I will try asking on the rt-users list again if this problem still
occurs, but at the moment it seems extremely isolated (in lenny at
least) so I'm not sure quite where to go from here...

Dominic.

-- 
Dominic Hargreaves | http://www.larted.org.uk/~dom/
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