[request-tracker-maintainers] Bug#582932: Errror After install

Joseph tech at ekn.com
Fri Jun 4 21:05:00 UTC 2010


On Jun 3, 2010, at 2:18 PM, Dominic Hargreaves wrote:

> tags 582932 +moreinfo
> thanks
> 
> On Mon, May 24, 2010 at 01:37:26PM -0400, Joseph wrote:
>> You are welcome.
>> 
>> Let me know if there is a way I can fix it.
> 
> Hi,
> 
> I've just got round to looking at this report. This one isn't obvious
> to me; there haven't been any other reports of this error and I can't
> reproduce it myself.
> 
> Could you let me know exactly what steps you took to reproduce this?
> 
> Which pages on your RT server exhibit the problem? All tickets, or
> just some? Anything special about the tickets?
> 
> Have you done anything to delete anything from the database (either 
> manually or using the shredder tool)?
> 
> Can you confirm that this only happened after the upgrade to RT 3.8.8?
> 

This is after a clean install of squeeze.
The database used is also serving a 3.8.3 version of RT which works just fine.
The error message only shows on the front summary page.
It seems to be connected to reminders somehow.

Any other bits you need I can try to supply, like a listing of installed package version or whatever.

--
regards, Joseph






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