[request-tracker-maintainers] Bug#598740: Preferences/Settings dialog cannot be saved

[Alexandre Maciel]

Hi Dominic,

> Have you configured any GPG keys in RT? Can you check what is in
> /var/cache/request-tracker3.8/data/gpg ? Please could you also supply
> (minus any database passwords) the file
> /etc/request-tracker3.8/RT_SiteConfig.pm?

About GPG, I haven't configured any key in RT. In this site, GPG is
not a issue, thus I disabled it as a workaround, like you sugested.
The /etc/request-tracker3.8/RT_SiteConfig.pm follow:

# This file was generated by running "update-rt-siteconfig-3.8".
#
# While local modifications will not be overwritten without permission,
# it is recommended the they are instead placed in
# /etc/request-tracker3.8/RT_SiteConfig.d
#
# Note that modifications to the RT_SiteConfig.d directory won't
# take effect until the update command mentioned above is run again.

# start /etc/request-tracker3.8/RT_SiteConfig.d/40-timezone
# dynamically find out the current timezone
my $zone = "UTC";
$zone=`/bin/cat /etc/timezone`
    if -f "/etc/timezone";
chomp $zone;
Set($Timezone, $zone);
# end   /etc/request-tracker3.8/RT_SiteConfig.d/40-timezone
# start /etc/request-tracker3.8/RT_SiteConfig.d/50-debconf
# THE BASICS:

Set($rtname, 'rt01.wonderland.net');
Set($Organization, 'rt01.wonderland.net');

Set($CorrespondAddress , 'alice at deixaconosco.com.br');
Set($CommentAddress , 'redqueen at deixaconosco.com.br');
Set($MaxAttachmentSize , 10000);
Set( %GnuPG, Enable => 0 );

# THE WEBSERVER:

Set($WebPath , "/rt");
Set($WebBaseURL , "http://rt01.wonderland.net");

# end   /etc/request-tracker3.8/RT_SiteConfig.d/50-debconf
# start /etc/request-tracker3.8/RT_SiteConfig.d/51-dbconfig-common
# THE DATABASE:
# generated by dbconfig-common

# map from dbconfig-common database types to their names as known by RT
my %typemap = (
    mysql   => 'mysql',
    pgsql   => 'Pg',
    sqlite3 => 'SQLite',
);

Set($DatabaseType, $typemap{mysql} || "UNKNOWN");

Set($DatabaseHost, '192.168.10.1');
Set($DatabasePort, '');

Set($DatabaseUser , 'alice');
Set($DatabasePassword , 'therabbitshole');

# SQLite needs a special case, since $DatabaseName must be a full pathname
my $dbc_dbname = 'rtdb'; if ( "mysql" eq "sqlite3" ) { Set
($DatabaseName, '' . '/' . $dbc_dbname); } else { Set ($DatabaseName,
$dbc_dbname); }
# end   /etc/request-tracker3.8/RT_SiteConfig.d/51-dbconfig-common
1;

# Adicionado por LCROCOMO para ativacao de geracao de LOG.
Set($LogToSyslog, "warning");
# Adicionado por LCROCOMO em 08.NOV.2010.
Set($OwnerEmail,'rabbit at wonderland.net');
Set($LoopsToRTOwner,TRUE);
Set($UseFriendlyFromLine,0);
# Set($FriendlyFromLineFormat, "\"%s\" <%s>");

> Also, could you answer my previous question about language settings.

Yes, sure. Well, my browser is configured to pt and pt-br, but I
configured RT to take a screenshots you could understand. If you think
it can make any difference, I can try any specific combination you
think is useful.

Thank you very much.
Alexandre