[request-tracker-maintainers] Bug#594982: Bug#594982: rt3.8-clients: no way to manage watchers of queues

[Tollef Fog Heen]

]] Dominic Hargreaves 

| severity 594982 wishlist
| tags 594982 +upstream
| thanks
| 
| On Tue, Aug 31, 2010 at 10:20:33AM +0200, Tollef Fog Heen wrote:
| > I'm working on automating my setup of RT queues and using rt(1) to do
| > so.  It seems there's no way (or at least no easily discoverable way) to
| > set and change the AdminCc for a queue, could that please be added?
| 
| I don't believe that this functionality is exposed by the REST
| interface of RT itself, so that would have to be added before rt could
| do it.

Ok.

| Either way, I'm fairly sure that this would be considered an enhancement
| rather than defect by upstream (the REST interface doesn't really cover
| administration, just day to day operation), so setting severity accordingly.

It would be really useful if all functionality in RT is exposed through
the REST interface.  I guess that might be a fairly significant effort,
though. :-)

Until then, it would be useful if the limitations are documented, and if
possible, what workarounds are available.

| I will forward this upstream when I have a moment.

Thanks a lot.

Regards,
-- 
Tollef Fog Heen
UNIX is user friendly, it's just picky about who its friends are