[request-tracker-maintainers] Bug#598740: Bug#598740: Preferences/Settings dialog cannot be saved

[Dominic Hargreaves]

On Thu, Nov 11, 2010 at 08:42:58PM -0200, Alexandre Maciel wrote:
> Hi Dominic,
> 
> > Have you configured any GPG keys in RT? Can you check what is in
> > /var/cache/request-tracker3.8/data/gpg ? Please could you also supply
> > (minus any database passwords) the file
> > /etc/request-tracker3.8/RT_SiteConfig.pm?
> 
> About GPG, I haven't configured any key in RT. In this site, GPG is
> not a issue, thus I disabled it as a workaround, like you sugested.

Hi Alexandre,

Apologies for the long delay in responding; as you've identified a
workaround which works for you, and this seems to be an isolated
problem, I haven't given this bug report a high priority. However I
haven't forgotten about it.

That said, I don't really have any ideas at the moment as to what could
cause this; I have enough information to try and reproduce this on my
own system now though, so I'll give that a go at some point.

Cheers,
Dominic.

-- 
Dominic Hargreaves | http://www.larted.org.uk/~dom/
PGP key 5178E2A5 from the.earth.li (keyserver,web,email)