[request-tracker-maintainers] Bug#781833: Bug#781833: upgrade from 4.0.13 to 4.2.8 failed
Dominic Hargreaves
dom at earth.li
Sun Apr 5 16:04:57 UTC 2015
On Fri, Apr 03, 2015 at 05:55:32PM +0300, Max Kosmach wrote:
> Package: request-tracker4
> Version: 4.2.8-3
> Severity: important
>
>
> Upgrade from 4.0.13-1 to 4.2.8-3 failed on one of my instance of RT4
> Upgrade from 4.0.19 to 4.2.8-1 - worked.
>
> I don't know where I can find full upgrade logs.
> In RT admin page in RT upgrade history I see:
They are output to the dpkg session (ie to STDOUT). I assume you didn't
manage to capture those? The only way I can see that a given database
upgrade would have been attempted several times is if there was some sort
of error during the initial upgrade (dbconfig-common, which the RT packages
use to manage the database upgrades, may offer to retry actions in
some cases). Without seeing a transcript of the dpkg run it's going
to be quite difficult to work out what happened here in order to be able
to fix anything. Do you have any more recollections of what happened?
What is the current state of your system? Does RT work? And does
dpkg think the package is configured?
Dominic.
> >RT (Current version: 4.2.8)
> >
> > Action Date Elapsed RT Version
> >Insert from /usr/share/request-tracker4/etc/upgrade/4.0.18/content Mon Mar 30 20:56:48 2015 0 seconds 4.2.8
> >Insert from /usr/share/request-tracker4/etc/upgrade/4.0.19/content Mon Mar 30 20:56:50 2015 0 seconds 4.2.8
> > Upgrade from 4.0.19 to 4.2.3 Mon Mar 30 20:56:51 2015 44 seconds 4.2.8
> > Upgrade from 4.0.19 to 4.1.0 Mon Mar 30 20:56:51 2015 11 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.0/content Mon Mar 30 20:56:51 2015 11 seconds 4.2.8
> > Upgrade from 4.1.0 to 4.1.1 Mon Mar 30 20:57:02 2015 1 second 4.2.8
> > Schema updates from /usr/share/request-tracker4/etc/upgrade/4.1.1 Mon Mar 30 20:57:02 2015 0 seconds 4.2.8
> > ACL updates from /usr/share/request-tracker4/etc/upgrade/4.1.1 Mon Mar 30 20:57:02 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.1/content Mon Mar 30 20:57:02 2015 1 second 4.2.8
> > Upgrade from 4.1.1 to 4.1.4 Mon Mar 30 20:57:03 2015 0 seconds 4.2.8
> > Schema updates from /usr/share/request-tracker4/etc/upgrade/4.1.4 Mon Mar 30 20:57:03 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.4/content Mon Mar 30 20:57:03 2015 0 seconds 4.2.8
> > Upgrade from 4.1.4 to 4.1.5 Mon Mar 30 20:57:03 2015 1 second 4.2.8
> > Schema updates from /usr/share/request-tracker4/etc/upgrade/4.1.5 Mon Mar 30 20:57:03 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.5/content Mon Mar 30 20:57:03 2015 1 second 4.2.8
> > Upgrade from 4.1.5 to 4.1.6 Mon Mar 30 20:57:04 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.6/content Mon Mar 30 20:57:04 2015 0 seconds 4.2.8
> > Upgrade from 4.1.6 to 4.1.7 Mon Mar 30 20:57:04 2015 4 seconds 4.2.8
> > Schema updates from /usr/share/request-tracker4/etc/upgrade/4.1.7 Mon Mar 30 20:57:04 2015 4 seconds 4.2.8
> > Upgrade from 4.1.7 to 4.1.8 Mon Mar 30 20:57:08 2015 0 seconds 4.2.8
> > Schema updates from /usr/share/request-tracker4/etc/upgrade/4.1.8 Mon Mar 30 20:57:08 2015 0 seconds 4.2.8
> > Upgrade from 4.1.8 to 4.1.9 Mon Mar 30 20:57:09 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.9/content Mon Mar 30 20:57:09 2015 0 seconds 4.2.8
> > Upgrade from 4.1.9 to 4.1.10 Mon Mar 30 20:57:09 2015 1 second 4.2.8
> > Schema updates from /usr/share/request-tracker4/etc/upgrade/4.1.10 Mon Mar 30 20:57:09 2015 1 second 4.2.8
> > Upgrade from 4.1.10 to 4.1.11 Mon Mar 30 20:57:10 2015 0 seconds 4.2.8
> > Schema updates from /usr/share/request-tracker4/etc/upgrade/4.1.11 Mon Mar 30 20:57:10 2015 0 seconds 4.2.8
> > Upgrade from 4.1.11 to 4.1.12 Mon Mar 30 20:57:10 2015 1 second 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.12/content Mon Mar 30 20:57:10 2015 1 second 4.2.8
> > Upgrade from 4.1.12 to 4.1.13 Mon Mar 30 20:57:11 2015 11 seconds 4.2.8
> > Schema updates from /usr/share/request-tracker4/etc/upgrade/4.1.13 Mon Mar 30 20:57:11 2015 11 seconds 4.2.8
> > Upgrade from 4.1.13 to 4.1.14 Mon Mar 30 20:57:22 2015 0 seconds 4.2.8
> > Schema updates from /usr/share/request-tracker4/etc/upgrade/4.1.14 Mon Mar 30 20:57:22 2015 0 seconds 4.2.8
> > Upgrade from 4.1.14 to 4.1.15 Mon Mar 30 20:57:22 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.15/content Mon Mar 30 20:57:22 2015 0 seconds 4.2.8
> > Upgrade from 4.1.15 to 4.1.16 Mon Mar 30 20:57:22 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.16/content Mon Mar 30 20:57:22 2015 0 seconds 4.2.8
> > Upgrade from 4.1.16 to 4.1.17 Mon Mar 30 20:57:22 2015 1 second 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.17/content Mon Mar 30 20:57:22 2015 1 second 4.2.8
> > Upgrade from 4.1.17 to 4.1.18 Mon Mar 30 20:57:23 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.18/content Mon Mar 30 20:57:23 2015 0 seconds 4.2.8
> > Upgrade from 4.1.18 to 4.1.19 Mon Mar 30 20:57:23 2015 0 seconds 4.2.8
> > Schema updates from /usr/share/request-tracker4/etc/upgrade/4.1.19 Mon Mar 30 20:57:23 2015 0 seconds 4.2.8
> > Upgrade from 4.1.19 to 4.1.20 Mon Mar 30 20:57:23 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.20/content Mon Mar 30 20:57:23 2015 0 seconds 4.2.8
> > Upgrade from 4.1.20 to 4.1.21 Mon Mar 30 20:57:23 2015 3 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.21/content Mon Mar 30 20:57:24 2015 2 seconds 4.2.8
> > Upgrade from 4.1.21 to 4.1.22 Mon Mar 30 20:57:26 2015 0 seconds 4.2.8
> > Schema updates from /usr/share/request-tracker4/etc/upgrade/4.1.22 Mon Mar 30 20:57:26 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.22/content Mon Mar 30 20:57:26 2015 0 seconds 4.2.8
> > Upgrade from 4.1.22 to 4.1.23 Mon Mar 30 20:57:26 2015 8 seconds 4.2.8
> > Index updates from /usr/share/request-tracker4/etc/upgrade/4.1.23 Mon Mar 30 20:57:26 2015 8 seconds 4.2.8
> > Upgrade from 4.1.23 to 4.2.1 Mon Mar 30 20:57:34 2015 1 second 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.2.1/content Mon Mar 30 20:57:35 2015 0 seconds 4.2.8
> > Upgrade from 4.2.1 to 4.2.2 Mon Mar 30 20:57:35 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.2.2/content Mon Mar 30 20:57:35 2015 0 seconds 4.2.8
> >Upgrade from 4.2.3 to 4.2.4 Mon Mar 30 20:57:36 2015 0 seconds 4.2.8
> > Upgrade from 4.2.3 to 4.2.4 Mon Mar 30 20:57:36 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.2.4/content Mon Mar 30 20:57:36 2015 0 seconds 4.2.8
> >Upgrade from 4.2.4 to 4.2.6 Mon Mar 30 20:57:37 2015 0 seconds 4.2.8
> > Upgrade from 4.2.4 to 4.2.6 Mon Mar 30 20:57:37 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.2.6/content Mon Mar 30 20:57:37 2015 0 seconds 4.2.8
> >Upgrade from 4.2.6 to 4.2.7 Mon Mar 30 20:57:38 2015 1 second 4.2.8
> > Upgrade from 4.2.6 to 4.2.7 Mon Mar 30 20:57:38 2015 1 second 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.2.7/content Mon Mar 30 20:57:39 2015 0 seconds 4.2.8
> >Upgrade from 4.0.19 to 4.2.3 (Incomplete) Mon Mar 30 20:57:40 2015 4.2.8
> > Upgrade from 4.0.19 to 4.1.0 Mon Mar 30 20:57:40 2015 0 seconds 4.2.8
> > Insert from /usr/share/request-tracker4/etc/upgrade/4.1.0/content Mon Mar 30 20:57:40 2015 0 seconds 4.2.8
> > Upgrade from 4.1.0 to 4.1.1 (Incomplete) Mon Mar 30 20:57:40 2015 4.2.8
> > Schema updates from /usr/share/request-tracker4/etc/upgrade/4.1.1 (Incomplete) Mon Mar 30 20:57:40 2015 4.2.8
>
>
> If I correctly understand upgrade history above all updates from
> 4.0.19 to 4.2.8 applied and after that upgrade script tries to apply
> updates one more time
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