[request-tracker-maintainers] Bug#864875: request-tracker4: frontend exists with status 10 after last upgrade

[Franz Georg Köhler]

Meanwhile, I see error 10 again with stable:

root at orion:~# dpkg --list |grep request
ii  libapache-session-perl                      1.93-2 
       all          modules for keeping persistent user data across HTTP 
requests
ii  libhttp-parser-xs-perl                      0.17-1+b2 
       amd64        simple and fast HTTP request parser
ii  python3-requests                            2.12.4-1 
       all          elegant and simple HTTP library for Python3, built 
for human beings
iF  request-tracker4                            4.4.1-3+deb9u3 
       all          extensible trouble-ticket tracking system
ii  rt4-apache2                                 4.4.1-3+deb9u3 
       all          Apache 2 specific files for request-tracker4
ii  rt4-clients                                 4.4.1-3+deb9u3 
       all          mail gateway and command-line interface to 
request-tracker4
ii  rt4-db-mysql                                4.4.1-3+deb9u3 
       all          MySQL database backend for request-tracker4

root at orion:~# cat /etc/debian_version
9.2

root at orion:~# /usr/share/debconf/frontend 
/var/lib/dpkg/info/request-tracker4.postinst configure 4.4.1-3+deb9u3
debconf (db): making DbDriver of type File
debconf (db config): started; filename is /var/cache/debconf/config.dat
debconf (db config): loading database
debconf (db): making DbDriver of type File


[.....]


debconf (db configdb): trying to 
getfield(request-tracker4/correspondaddress type) ..
debconf (db passwords): cache miss on request-tracker4/correspondaddress
debconf (db configdb): trying to 
getfield(request-tracker4/correspondaddress template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getfield(request-tracker4/correspondaddress template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getflag(request-tracker4/correspondaddress seen) ..
debconf (db configdb): getflag done by config
debconf (db configdb): trying to 
getfield(request-tracker4/correspondaddress type) ..
debconf (db passwords): cache miss on request-tracker4/correspondaddress
debconf (db configdb): trying to 
getfield(request-tracker4/correspondaddress template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getfield(request-tracker4/correspondaddress template) ..
debconf (db configdb): getfield done by config
debconf (developer): --> 30 question skipped
debconf (developer): <-- GO
debconf (db configdb): trying to 
getfield(request-tracker4/correspondaddress value) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getfield(request-tracker4/correspondaddress value) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
setfield(request-tracker4/correspondaddress value rt at ticket.velia.net) ..
debconf (db configdb): passing to config ..
debconf (developer): --> 0 ok
debconf (developer): <-- GET request-tracker4/commentaddress
debconf (db configdb): trying to 
getfield(request-tracker4/commentaddress value) ..
debconf (db configdb): getfield done by config
debconf (developer): --> 0 rt-comment at ticket.velia.net
debconf (developer): <-- INPUT medium request-tracker4/commentaddress
debconf (db configdb): trying to 
getfield(request-tracker4/commentaddress type) ..
debconf (db passwords): cache miss on request-tracker4/commentaddress
debconf (db configdb): trying to 
getfield(request-tracker4/commentaddress template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getfield(request-tracker4/commentaddress template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to getflag(request-tracker4/commentaddress 
seen) ..
debconf (db configdb): getflag done by config
debconf (db configdb): trying to 
getfield(request-tracker4/commentaddress type) ..
debconf (db passwords): cache miss on request-tracker4/commentaddress
debconf (db configdb): trying to 
getfield(request-tracker4/commentaddress template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getfield(request-tracker4/commentaddress template) ..
debconf (db configdb): getfield done by config
debconf (developer): --> 30 question skipped
debconf (developer): <-- GO
debconf (db configdb): trying to 
getfield(request-tracker4/commentaddress value) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getfield(request-tracker4/commentaddress value) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
setfield(request-tracker4/commentaddress value 
rt-comment at ticket.velia.net) ..
debconf (db configdb): passing to config ..
debconf (developer): --> 0 ok
debconf (developer): <-- INPUT medium request-tracker4/install-cronjobs
debconf (db configdb): trying to 
getfield(request-tracker4/install-cronjobs type) ..
debconf (db passwords): cache miss on request-tracker4/install-cronjobs
debconf (db configdb): trying to 
getfield(request-tracker4/install-cronjobs template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getfield(request-tracker4/install-cronjobs template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getflag(request-tracker4/install-cronjobs seen) ..
debconf (db configdb): getflag done by config
debconf (db configdb): trying to 
getfield(request-tracker4/install-cronjobs type) ..
debconf (db passwords): cache miss on request-tracker4/install-cronjobs
debconf (db configdb): trying to 
getfield(request-tracker4/install-cronjobs template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getfield(request-tracker4/install-cronjobs template) ..
debconf (db configdb): getfield done by config
debconf (developer): --> 30 question skipped
debconf (developer): <-- GO
debconf (db configdb): trying to 
getfield(request-tracker4/install-cronjobs value) ..
debconf (db passwords): cache miss on request-tracker4/install-cronjobs
debconf (db configdb): trying to 
getfield(request-tracker4/install-cronjobs template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getfield(request-tracker4/install-cronjobs template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getfield(request-tracker4/install-cronjobs value) ..
debconf (db passwords): cache miss on request-tracker4/install-cronjobs
debconf (db configdb): trying to 
getfield(request-tracker4/install-cronjobs template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
getfield(request-tracker4/install-cronjobs template) ..
debconf (db configdb): getfield done by config
debconf (db configdb): trying to 
setfield(request-tracker4/install-cronjobs value ) ..
debconf (db configdb): passing to config ..
debconf (developer): --> 0 ok
debconf (developer): <-- CAPB backup
debconf (developer): --> 0 multiselect escape backup
debconf (developer): <-- REGISTER dbconfig-common/database-type 
request-tracker4/database-type
debconf (developer): --> 10 No such template, 
"dbconfig-common/database-type"
debconf (developer): <-- GET request-tracker4/dbconfig-install
debconf (developer): --> 10 request-tracker4/dbconfig-install doesn't exist
debconf (db configdb): trying to 
setflag(request-tracker4/handle-siteconfig-permissions seen true) ..
debconf (db configdb): passing to config ..
root at orion:~# echo $?
10


dpkg says:

dpkg: error processing package request-tracker4 (--configure):
  subprocess installed post-installation script returned error exit 
status 10
Errors were encountered while processing:
  request-tracker4