[Pkg-samba-maint] Bug#535791: Bug#535791: winbind: failed to get user and group list from Samba PDC

[Joel Franco]

Christian,

Thank you by your explaination about the correct way of report bugs.

I agree that, to my specific case, samba debian team is not the better
way to solve it.

Regards,

-- 
|
|    Joel Franco Guzmán     .''`.
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On 09 Ter 07 Jul 18:32, Christian Perrier wrote:
>Quoting Joel Franco (joel.franco at gmail.com):
>
>> I recognize that i made a bug report like a support request. Sorry. If
>> i be in your place, i guess that i will be bored too. :(
>> 
>> But, unless the "Please, what should i do?", do it do not appears a
>> bug report?
>
>
>Given the complexity of software such as samba, not necessarily. It is
>quite likely that your problem is related to changes in samba
>behaviour, that may require checking the documentation or reviewing
>your server's settings.
>
>> 
>> Yes, i have read documentation in howtos, i have looked at the server
>> logs, but i do not have read the samba upstream mailing list.
>> 
>> However, i do not understand when i should talk to debian samba bug
>> report and when i should do it to the upstream. I have seen in debian
>> bug report several cases from reports that IMHO should go to the
>> upstream. There is a documentation explaing that?
>
>Not really. Only common sense prevails. Particularly in the case of
>complex software such as Samba, OpenLDAP and similar projects, the
>Debian maintainers mostly focus on issues related to packaging and
>following upstream evolutions and changes.
>
>So, we're very far from having the technical possibility and overall
>availability to try reproducing issues faced by users of this
>software.....at least we have this with much less deep knowledge of
>the software itself than upstream developers.
>
>You're right: there are issues that were reported (and some that still
>are in the BTS) that would more pertain to upstream direct
>interaction, or user to user advices andn "support". Indeed, most
>pending issues in the BTS fall in that category...and the fact that we
>have a few that are really old clearly shows that such bug reporting
>way is not always the right method.
>
>Which is, of course, really different from sayingg "hey, please don't
>report bugs to Debian"...what I'm more saying is "please report bugs
>when you think that Debian maintainers are able to fix them or report
>them correctly, with precise-enough information".
>
>
>