[Pkg-telepathy-maintainers] Bug#511439: empathy doesn't show UI

Sascha Silbe sascha-debian-bugs-empathy-1 at silbe.org
Sat Jan 10 22:07:48 UTC 2009

Package: empathy
Version: 0.23.3-3
Severity: important

Just installed empathy on Debian lenny (fresh install) and tried to start it. It didn't exit, but didn't show any UI whatsoever either. Used empathy-accounts to add and enable a Salut account; didn't make any difference.

Steps to reproduce:
1. EMPATHY_DEBUG=all empathy

Show any kind of user interface. According to [1], it should show the "Empathy Main Window".

Only debug output. No new window, no dock icon, nothing.
Debug output:
(empathy:10703): tp-glib-DEBUG: tp_proxy_borrow_interface_by_id: 0x9faa760: org.freedesktop.DBus DBusGProxy is 0x9faa798
** (empathy:10703): DEBUG: mission_control_get_presence_actual: MC not running.
** (empathy:10703): DEBUG: mission_control_get_presence_message_actual: MC not running.
** (empathy:10703): DEBUG: empathy_idle_set_use_nm: Couldn't get NM state: A security policy in place prevents this sender from sending this message to this recipient, see message bus configuration file (rejected message had interface "org.freedesktop.NetworkManager" member "state" error name "(unset)" destination "org.freedesktop.NetworkManager")
** (empathy:10703): DEBUG: idle_nm_state_change_cb: New network state (1), in use = Yes
** (empathy:10703): DEBUG: empathy_idle_set_presence: Changing presence to (null) (2)
** (empathy:10703): DEBUG: create_salut_account: Try to add a salut account...

(empathy:10703): libebook-WARNING **: Can't find installed BookFactories

(empathy:10703): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
** (empathy:10703): DEBUG: create_salut_account: Failed to get self econtact: e_book_load_uri: no factories available for URI `file:///home/sascha.silbe/.evolution/addressbook/local/system'
** (empathy:10703): DEBUG: get_glade_file: Loading glade file /usr/share/empathy/empathy-main-window.glade
** (empathy:10703): DEBUG: mission_control_get_online_connections: MC not running.
** (empathy:10703): DEBUG: empathy_geometry_load: Loading window geometry: x:-1, y:-1, w:-1, h:-1

** (empathy:10703): DEBUG: mission_control_get_connection_status: MC not running.
** (empathy:10703): DEBUG: mission_control_get_tpconnection: MC not running.
** (empathy:10703): DEBUG: get_glade_file: Loading glade file /usr/share/empathy/empathy-status-icon.glade

Additional info:
I'm using ion3 as window manager. None of the usual "desktop environments" (KDE, Gnome, etc.) has been installed.

[1] http://library.gnome.org/users/empathy/0.23/empathy.html#empathy-starting

-- System Information:
Debian Release: 5.0
  APT prefers testing
  APT policy: (990, 'testing'), (500, 'unstable')
Architecture: i386 (i686)

Kernel: Linux 2.6.26-1-686 (SMP w/1 CPU core)
Locale: LANG=en_US, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages empathy depends on:
ii  dbus-x11                   1.2.1-4       simple interprocess messaging syst
ii  libatk1.0-0                1.22.0-1      The ATK accessibility toolkit
ii  libbonobo2-0               2.22.0-1      Bonobo CORBA interfaces library
ii  libc6                      2.7-16        GNU C Library: Shared libraries
ii  libcairo2                  1.6.4-7       The Cairo 2D vector graphics libra
ii  libdbus-1-3                1.2.1-4       simple interprocess messaging syst
ii  libdbus-glib-1-2           0.76-1        simple interprocess messaging syst
ii  libebook1.2-9              2.22.3-1.1    Client library for evolution addre
ii  libedataserver1.2-9        2.22.3-1.1    Utility library for evolution data
ii  libempathy-gtk14           0.23.3-3      High-level library and user-interf
ii  libempathy14               0.23.3-3      High-level library and user-interf
ii  libgconf2-4                2.22.0-1      GNOME configuration database syste
ii  libglade2-0                1:2.6.2-1     library to load .glade files at ru
ii  libglib2.0-0               2.16.6-1      The GLib library of C routines
ii  libgnome2-0          The GNOME 2 library - runtime file
ii  libgtk2.0-0                2.12.11-4     The GTK+ graphical user interface 
ii  libmissioncontrol-client0  4.65-2        Library to interact with Telepathy
ii  liborbit2                  1:2.14.13-0.1 libraries for ORBit2 - a CORBA ORB
ii  libpango1.0-0              1.20.5-3      Layout and rendering of internatio
ii  libpopt0                   1.14-4        lib for parsing cmdline parameters
ii  libtelepathy-glib0         0.7.12-1      Telepathy framework - GLib library
ii  libtelepathy2              0.3.3-1       Telepathy framework - old GLib lib
ii  libx11-6                   2:1.1.5-2     X11 client-side library
ii  libxml2                    2.6.32.dfsg-5 GNOME XML library

Versions of packages empathy recommends:
ii  gvfs-backends                 0.2.5-1.1  userspace virtual filesystem - bac
ii  telepathy-gabble              0.7.6-1    Jabber/XMPP connection manager
ii  telepathy-salut               0.3.3-3    Link-local XMPP connection manager
ii  telepathy-stream-engine       0.5.3-1    stream handler for the Telepathy f

empathy suggests no packages.

-- no debconf information

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