[Pkg-telepathy-maintainers] Bug#588187: empathy: fails to connect to Google Talk service

[Ernesto Domato]

Package: empathy
Version: 2.30.2-1
Severity: normal

The client responds with "Network error" when trying to connect with Google
Talk protocol. It does work with the other protocols (at least with Yahoo and
MSN) and I know that it's not a network issue since a packet dump using
Wireshark for example see communication between empathy and Google server.

I don't know how to debug this problem but it seems to be a problem with the
authentication scheme using TLS.

Please let me know what else I can do to help you with this bug report.

Thanks.
Ernesto



-- System Information:
Debian Release: squeeze/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (500, 'testing'), (1, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.32-5-amd64 (SMP w/1 CPU core)
Locale: LANG=es_AR.UTF-8, LC_CTYPE=es_AR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages empathy depends on:
ii  dbus-x11                1.2.24-1         simple interprocess messaging syst
ii  empathy-common          2.30.2-1         GNOME multi-protocol chat and call
ii  gconf2                  2.28.1-3         GNOME configuration database syste
ii  geoclue                 0.12.0-1         Geographic information framework
ii  gnome-icon-theme        2.30.3-1         GNOME Desktop icon theme
ii  libatk1.0-0             1.30.0-1         The ATK accessibility toolkit
ii  libc6                   2.11.2-2         Embedded GNU C Library: Shared lib
ii  libcairo2               1.8.10-4         The Cairo 2D vector graphics libra
ii  libcanberra-gtk0        0.24-1           Gtk+ helper for playing widget eve
ii  libcanberra0            0.24-1           a simple abstract interface for pl
ii  libchamplain-0.4-0      0.4.6-1          C library providing ClutterActor t
ii  libchamplain-gtk-0.4-0  0.4.6-1          A Gtk+ widget to display maps
ii  libclutter-1.0-0        1.0.8-1          Open GL based interactive canvas l
ii  libclutter-gtk-0.10-0   0.10.2-1         Open GL based interactive canvas l
ii  libdbus-1-3             1.2.24-1         simple interprocess messaging syst
ii  libdbus-glib-1-2        0.86-1           simple interprocess messaging syst
ii  libebook1.2-9           2.30.2-1         Client library for evolution addre
ii  libedataserver1.2-13    2.30.2-1         Utility library for evolution data
ii  libenchant1c2a          1.6.0-1          a wrapper library for various spel
ii  libfontconfig1          2.8.0-2.1        generic font configuration library
ii  libfreetype6            2.3.11-1         FreeType 2 font engine, shared lib
ii  libgconf2-4             2.28.1-3         GNOME configuration database syste
ii  libgeoclue0             0.12.0-1         C API for GeoClue
ii  libgl1-mesa-glx [libgl1 7.7.1-3          A free implementation of the OpenG
ii  libglib2.0-0            2.24.1-1         The GLib library of C routines
ii  libgnome-keyring0       2.30.1-1         GNOME keyring services library
ii  libgstfarsight0.10-0    0.0.20-2         Audio/Video communications framewo
ii  libgstreamer-plugins-ba 0.10.29-4        GStreamer libraries from the "base
ii  libgstreamer0.10-0      0.10.29-1        Core GStreamer libraries and eleme
ii  libgtk2.0-0             2.20.1-1         The GTK+ graphical user interface 
ii  libnm-glib2             0.8-1            network management framework (GLib
ii  libnotify1 [libnotify1- 0.5.0-2          sends desktop notifications to a n
ii  libpango1.0-0           1.28.1-1         Layout and rendering of internatio
ii  libsoup2.4-1            2.30.2-1         an HTTP library implementation in 
ii  libtelepathy-farsight0  0.0.14-2+b1      Glue library between telepathy and
ii  libtelepathy-glib0      0.11.9-1         Telepathy framework - GLib library
ii  libunique-1.0-0         1.1.6-1          Library for writing single instanc
ii  libwebkit-1.0-2         1.2.1-2          Web content engine library for Gtk
ii  libx11-6                2:1.3.3-3        X11 client-side library
ii  libxcomposite1          1:0.4.1-2        X11 Composite extension library
ii  libxdamage1             1:1.1.3-1        X11 damaged region extension libra
ii  libxext6                2:1.1.1-3        X11 miscellaneous extension librar
ii  libxfixes3              1:4.0.4-2        X11 miscellaneous 'fixes' extensio
ii  libxml2                 2.7.7.dfsg-4     GNOME XML library
ii  telepathy-mission-contr 1:5.4.3-1        management daemon for Telepathy re
ii  zlib1g                  1:1.2.3.4.dfsg-3 compression library - runtime

Versions of packages empathy recommends:
ii  freedesktop-sound-theme       0.7.dfsg-1 freedesktop.org sound theme
ii  geoclue-hostip                0.12.0-1   Position server for GeoClue (hosti
ii  geoclue-localnet              0.12.0-1   Position server for GeoClue (GPS)
ii  geoclue-manual                0.12.0-1   Position server for GeoClue (manua
ii  geoclue-yahoo                 0.12.0-1   Map and geocode server for GeoClue
ii  gvfs-backends                 1.6.2-1    userspace virtual filesystem - bac
pn  nautilus-sendto-empathy       <none>     (no description available)
ii  telepathy-gabble              0.9.15-1   Jabber/XMPP connection manager
ii  telepathy-salut               0.3.12-1   Link-local XMPP connection manager

Versions of packages empathy suggests:
ii  telepathy-butterfly           0.5.11-1   MSN connection manager for Telepat
ii  telepathy-haze                0.3.5-1    A telepathy connection manager tha
pn  vino                          <none>     (no description available)

-- no debconf information