[Pkg-telepathy-maintainers] Bug#731824: Bug#731824: empathy: Disconnect on lock

Vladimir 'φ-coder/phcoder' Serbinenko phcoder at gmail.com
Tue Dec 10 10:43:04 UTC 2013

On 10.12.2013 11:19, Simon McVittie wrote:
> tags 731824 + moreinfo
> thanks
> On 10/12/13 10:02, Vladimir 'φ-coder/phcoder' Serbinenko wrote:
>>> After recent update empathy disconnects whenever I lock my computer.
>> Disabling autoaway as per
>> http://askubuntu.com/questions/64181/how-do-i-disable-auto-away-for-online-presence
>> seems to help.
> My guess would be that going from Available to Away is triggering some
> bug, possibly in the connection manager or Mission Control, that
> disconnects you.
> Please see <https://wiki.gnome.org/Apps/Empathy/Debugging> to get debug
> logs. The Empathy debug log will hopefully at least indicate which
> component has the bug; we'll need the logs from at least the relevant
> connection manager, Mission Control and Empathy, and perhaps GNOME Shell
> too. Please check the log for passwords and authentication exchanges
> (e.g. in XMPP, search for "sasl") before sending, or use a "disposable"
> temporary account.
Disconnect happens with all accounts but if I create a temporary account
in guest session it doesn't suffer from the bug.
> To get the clearest possible logs, please choose one account that has
> this bug, leave that account enabled, and disable all other accounts. If
> you can reproduce the bug with a "disposable" account on a public
> XMPP/Jabber server (with no or few contacts, and no data you want to
> keep secret), that's also a good way to simplify debugging.
I'll try debugging on my normal account and will see if I can make sense
of debug log.
> It would also be interesting to know whether setting your status from
> Available to Away using the Empathy UI also causes disconnection, or
> whether that works correctly for the same account.
Manually going to away doesn't trigger a bug.

>     S
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