[Pkg-telepathy-maintainers] Bug#760964: empathy: no sound from callee duwing XMPP (voice) calls

Paul van Tilburg paulvt at debian.org
Tue Sep 9 14:24:20 UTC 2014

Package: empathy
Version: 3.12.5-1
Severity: normal

Dear maintainer,

Up until (rougly) the end of July, I was able to succesfully perform audio
calls with other parties, but since August I no longer get sound from the
callee.  (The same if the other party calls me and I am the callee.)

Some extra information:

* This happens in various settings: calls over the internet or
  both parties on a single LAN, using IPv6 and not.  Using iftop we have
  determined that at least no audio mediastream seems to be returned.

* If a video call is performed, the video _is_ streamed both ways,
  but still no returning audio.

* Downgrades of telepathy-gabble to 0.18.2-1 and empathy to 3.12.4-1
  (versions used in July) have been attempted, without success.
  Maybe it's related to pulseaudio or gstreamer?

* It was tested between several installations (Sid/Sid, Jessie/Sid, etc.)

If you need me to test some more, please let me know.

Kind regards,


-- System Information:
Debian Release: jessie/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (500, 'testing'), (102, 'experimental')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 3.14-2-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_IE.UTF-8, LC_CTYPE=en_IE.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages empathy depends on:
ii  dbus-x11                                     1.8.6-2
ii  dconf-gsettings-backend [gsettings-backend]  0.20.0-2
ii  empathy-common                               3.12.5-1
ii  geoclue-2.0                                  2.1.8-1
ii  gnome-icon-theme                             3.12.0-1
ii  gsettings-desktop-schemas                    3.12.2-1
ii  gstreamer1.0-pulseaudio                      1.4.1-1
ii  libc6                                        2.19-10
ii  libcairo2                                    1.12.16-5
ii  libcanberra-gtk3-0                           0.30-2.1
ii  libcanberra0                                 0.30-2.1
ii  libchamplain-0.12-0                          0.12.8-1
ii  libchamplain-gtk-0.12-0                      0.12.8-1
ii  libcheese-gtk23                              3.12.2-1
ii  libclutter-1.0-0                             1.18.4-2
ii  libclutter-gst-2.0-0                         2.0.12-1
ii  libclutter-gtk-1.0-0                         1.5.4-1
ii  libcogl-path20                               1.18.2-2
ii  libcogl20                                    1.18.2-2
ii  libdbus-glib-1-2                             0.102-1
ii  libenchant1c2a                               1.6.0-10.1
ii  libfarstream-0.2-2                           0.2.3-3
ii  libfolks-telepathy25                         0.9.8-1
ii  libfolks25                                   0.9.8-1
ii  libgcr-base-3-1                              3.12.2-1
ii  libgcr-ui-3-1                                3.12.2-1
ii  libgdk-pixbuf2.0-0                           2.30.8-1
ii  libgee-0.8-2                                 0.14.0-2
ii  libgeocode-glib0                             3.12.2-1
ii  libglib2.0-0                                 2.40.0-5
ii  libgnutls-deb0-28                            3.3.7-2
ii  libgoa-1.0-0b                                3.12.4-1
ii  libgstreamer-plugins-base1.0-0               1.4.1-1
ii  libgstreamer1.0-0                            1.4.1-1
ii  libgtk-3-0                                   3.12.2-3+b1
ii  libgudev-1.0-0                               208-8
ii  libmission-control-plugins0                  1:5.16.2-1
ii  libnotify4                                   0.7.6-2
ii  libpango-1.0-0                               1.36.7-1
ii  libpulse-mainloop-glib0                      5.0-6
ii  libpulse0                                    5.0-6
ii  libsecret-1-0                                0.18-1
ii  libsoup2.4-1                                 2.46.0-2
ii  libtelepathy-farstream3                      0.6.1-1
ii  libtelepathy-glib0                           0.24.0-1
ii  libtelepathy-logger3                         0.8.0-3
ii  libwayland-server0                           1.5.0-1
ii  libwebkitgtk-3.0-0                           2.4.5-2
ii  libx11-6                                     2:1.6.2-3
ii  libxml2                                      2.9.1+dfsg1-4
ii  telepathy-logger                             0.8.0-3
ii  telepathy-mission-control-5                  1:5.16.2-1

Versions of packages empathy recommends:
ii  gvfs-backends            1.20.3-1
ii  sound-theme-freedesktop  0.8-1
ii  telepathy-gabble         0.18.3-1
pn  telepathy-haze           <none>
ii  telepathy-salut          0.8.1-4

Versions of packages empathy suggests:
ii  telepathy-idle  0.2.0-1
ii  vino            3.12.0-2

Versions of packages empathy is related to:
ii  telepathy-gabble [telepathy-connection-manager]  0.18.3-1
ii  telepathy-idle [telepathy-connection-manager]    0.2.0-1
ii  telepathy-rakia [telepathy-connection-manager]   0.8.0-2
ii  telepathy-salut [telepathy-connection-manager]   0.8.1-4

-- no debconf information

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