[Pkg-utopia-maintainers] Bug#583725: udisks: detach / safe removal fails on Maxtor Basics Desktop USB hard drive
Paul Wise
pabs at debian.org
Sun May 30 04:15:33 UTC 2010
Package: udisks
Version: 1.0.1-1
Severity: normal
When I attempt to use the "Safely Remove Drive" option in nautilus or
"Safe Removal" in palimpset, I get an error. The drive is unmounted fine
though. The drive is a "Maxtor Basics Desktop" USB hard drive. I'm
guessing it is just a SATA hard drive with a USB adaptor packaged up
tightly so I can't open it. I've included the error and information from
lsusb below. Looking at Google this seems to be a very common issue,
probably caused by a deficiency in various USB devices. IMO udisks
should handle the situation and display a less cryptic warning or
display no error/warning at all.
Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-3)
SYNCHRONIZE CACHE: OK
STOP UNIT: FAILED: No such file or directory
pabs at chianamo:~$ udisks --detach /dev/sdb
Detach failed: Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-3)
SYNCHRONIZE CACHE: OK
STOP UNIT: FAILED: No such file or directory
pabs at chianamo:~$ sudo udisks --detach /dev/sdb
[sudo] password for pabs:
Detach failed: Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-3)
SYNCHRONIZE CACHE: OK
STOP UNIT: FAILED: No such file or directory
pabs at chianamo:~$ sudo lsusb -vvvvvd 0d49:7410
Bus 001 Device 003: ID 0d49:7410 Maxtor Mobile Hard Disk Drive (1TB)
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x0d49 Maxtor
idProduct 0x7410 Mobile Hard Disk Drive (1TB)
bcdDevice 1.22
iManufacturer 1 Maxtor
iProduct 2 Basics Desktop
iSerial 3 2HBEYHCG
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 2mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk (Zip)
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
bNumConfigurations 1
Device Status: 0x0001
Self Powered
-- System Information:
Debian Release: squeeze/sid
APT prefers testing
APT policy: (700, 'testing'), (600, 'unstable'), (550, 'experimental')
Architecture: amd64 (x86_64)
Kernel: Linux 2.6.32-3-amd64 (SMP w/2 CPU cores)
Locale: LANG=en_AU.UTF-8, LC_CTYPE=en_AU.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages udisks depends on:
ii dbus 1.2.24-1 simple interprocess messaging syst
ii libatasmart4 0.17+git20100219-1 ATA S.M.A.R.T. reading and parsing
ii libc6 2.10.2-9 Embedded GNU C Library: Shared lib
ii libdbus-1-3 1.2.24-1 simple interprocess messaging syst
ii libdbus-glib-1-2 0.86-1 simple interprocess messaging syst
ii libdevmapper1.02.1 2:1.02.45-1 The Linux Kernel Device Mapper use
ii libglib2.0-0 2.24.1-1 The GLib library of C routines
ii libgudev-1.0-0 154-1 GObject-based wrapper library for
ii libparted0debian1 2.2-5 The GNU Parted disk partitioning s
ii libpolkit-backend-1-0 0.96-2 PolicyKit backend API
ii libpolkit-gobject-1-0 0.96-2 PolicyKit Authorization API
ii libsgutils2-2 1.29-1 utilities for devices using the SC
ii libudev0 154-1 libudev shared library
ii udev 154-1 /dev/ and hotplug management daemo
Versions of packages udisks recommends:
ii dosfstools 3.0.9-1 utilities for making and checking
ii hdparm 9.27-2 tune hard disk parameters for high
ii mtools 4.0.12-1 Tools for manipulating MSDOS files
ii ntfs-3g 1:2010.3.6-1 read-write NTFS driver for FUSE
ii ntfsprogs 2.0.0-1+b1 tools for doing neat things in NTF
ii policykit-1 0.96-2 framework for managing administrat
Versions of packages udisks suggests:
ii cryptsetup 2:1.1.0-2.1 configures encrypted block devices
pn mdadm <none> (no description available)
ii reiserfsprogs 1:3.6.21-1 User-level tools for ReiserFS file
ii xfsprogs 3.1.2 Utilities for managing the XFS fil
--
bye,
pabs
http://wiki.debian.org/PaulWise
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