survey of VoIP-Web mashup developers

[Bob Shawl]

Hi Debian,

We are still looking forward to receive your feedback with regard to the
below survey. Your feedback will be greatly appreciated, please advice

Thanks and Regards

Bob 

 <http://www.ilocus.com/> 

  _____  

From: Bob Shawl [mailto:bshawl at ilocus.com] 
Sent: Monday, March 17, 2008 3:42 PM
To: 'pkg-voip-maintainers at lists.alioth.debian.org'
Subject: survey of VoIP-Web mashup developers

 

Hi Debian,

We are carrying out a survey of web developers working on VoIP-Web mash-ups
(or telecom-web mashups in general). I would appreciate if you could take
part in this 2 minute survey on the URL 

http://www.surveymonkey.com/s.aspx?sm=vHx2s0KOPSH2jQ24iINsMA_3d_3d 

 

Just for your understanding- a VoIP-web mashup is an web based  application
that offers some kind of VOIP related application with web integration e.g.
web-to-phone, click-to-dial, web conferencing tool, voice-enabled instant
messaging, unified inbox, etc etc. Please advice

 

To introduce our company, we are a market research group focused on telecom
industry

If you need any assistance from me, just shoot me the e-mail without any
hesitation.

 

The questions you will find there in URL are also copied below should you
choose to answer by replying this email. 

In return we will send you the survey report when it is published in 2 weeks
time. Once again I appreciate your time and participation.

 

 Questions

1. What is your target end-user market for VoIP-Web mash-ups?

a.	Businesses 
b.	Consumers 
c.	Both Businesses and Consumers 

 

 

2. What are your VoIP-Web mash-ups closely related to?

a.	CRM 
b.	Instant Messaging 
c.	Presence 
d.	Email 
e.	Collaboration 
f.	Conferencing 
g.	Mirror Numbers 
h.	Messaging 
i.	Social Networking 
j.	Business Networking 
k.	Mobile VoIP 
l.	Video 
m.	Callback 

      ETC ETC

 

 

3. With regard to the underlying platform for VoIP-Web mash-ups, what is
your preference?

a.	Work directly with telcos 
b.	Work with established telecom vendors 
c.	Work with service bureaus 
d.	Work with open source telephony platforms 
e.	Work with VoIP-Web mash-up broker solutions 
f.	Work on our own and sell direct to end-user 

 

 

4. What in your opinion are the merits of offering VoIP-Web mash-ups through
service provider or vendor channels?

a.	Ability to leverage an existing customer base 
b.	Ability to scale up the deployments 
c.	No need to worry about the underlying telephony protocols 
d.	No provisioning and OSS/BSS integration work required 
e.	Marketing costs are minimized 
f.	Better longer term revenue potential 
g.	Valuable technical guidance 
h.	Access to development resources 
i.	Benefits of developer networking 
j.	Serves as reference for other future integrations 

                         

 

5. What in your opinion are the merits of offering VoIP-Web mash-ups direct
to the end-user?

a.	It gives the developer quick time to market 
b.	Developer has flexibility in the way it monetizes the application 
c.	Developer can increase margins by selling direct 
d.	There are lesser development constraints 
e.	No need to replicate work while integrating with multiple platforms 
f.	You have control over your application 

 

 

6. Please name company/companies whose APIs you use to develop VoIP-Web
mash-ups.

 

 

7. Which APIs are you using to write VoIP-Web mash-up applications (e.g.
SIP, Java, .NET, XML, Flash, Ruby on Rails, SOAP, RESTful Web 2.0 type APIs,
HTML etc).

 

 

8. What are the most important aspects that you look for in a VoIP-Web
mash-up developer program? 

a. A broad choice of APIs

b. Technical support for developers

c. Sample codes

d. Commerce engine and storefront

e. Proactive marketing plans to sell developer applications

f. Incentives for developers to bring their own customers

g. Security policies to protect code

h. Web portal with documentation around interfaces, blogs, forums etc

 

 

9. Specifically which primitives would you like to have access to?

a. Real-time call control primitives such as Click to Dial, Answer, Hold,
Transfer, etc.

b. Real-time presence primitives to retrieve the list of active calls and
determine the call state of those calls

c. Data primitives to retrieve commonly accessed lists such as placed,
received and missed call logs, as well as enterprise, group and personal
directories

d. Configuration primitives to retrieve and configure a user's profile and
services

e. Media primitives to perform digit detection, Text-to-Speech (TTS) and
Automated Speech Recognition (ASR)

 

10. Other general comments such as: examples of VoIP-Web mash-up
applications that you have already developed or are developing; your
experience with the platforms/vendors/service providers you have so far
worked with. Please also include here your contact details (name) and
company name as well.

 

Thanks and Regards

Bob Shawl

Market Researcher

iLocus

Tel: +91-194-2300700

Fax: +91-194-2300594

Mobile:+91-9419911031 

Email: bshawl at ilocus.com

Skype: ilocusfive and ilocusthree

WEB: www.ilocus.com

 

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