Bug#575465: asterisk: voicemail hangs in vm-intro before the beep unless "s" flag is used

Alex totalworlddomination at gmail.com
Fri Mar 26 01:31:50 UTC 2010

Package: asterisk
Version: 1:
Severity: important
Tags: sid

Calling an almost stock config asterisk configured with unlimitel.ca's configs generated here:
and just adding a VoiceMail(2102) after the Dial in the incoming section of extensions.conf.

the vm-intro starts and then cuts around 6-7 seconds in and we never hear the beep and the voicemail is thus never recorded.
On a 2nd try (and any other after that) it'll cut after only 1-2 seconds...

using the "s" flag, i'm able to leave a message but this makes using the voicemail for strangers very awkward.

This bug showed up, without any config change, at some point while upgrading past the firsts 1.6 releases (maybe around 1.6.1 can't remember!).

So I don't think it's strictly 1.6.x related? Maybe I'm wrong but 2 different config give the same result. (see bellow)

I also get the same result with language=en or 2 different "fr" sets of voices.

exten => 5145551212,1,Dial(SIP/spa2102a&SIP/spa2102b,20,wt)
exten => 5145551212,n,VoiceMail(2102)
; exten => 5145551212,n,VoiceMail(2102,s) ; this one records but no "warning/prompt".
exten => 5145551212,n,Goto(in5145551212-${DIALSTATUS},1)
exten => 5145551212,n,Hangup
exten => in5145551212-BUSY,1,Hangup(17)
exten => in5145551212-CONGESTION,1,Hangup(3)
exten => in5145551212-CHANUNAVAIL,1,Hangup(3)
exten => in5145551212-NOANSWER,1,Hangup(16)
exten => _in5145551212-.,1,Hangup(16)

; variation with same result

exten => 5142773377,1,Ringing()
exten => 5142773377,n,noop(${CALLERID(num)})
exten => 5142773377,n,Dial(SIP/spa2102a&SIP/spa2102b,20,wt)
exten => 5142773377,n,Set(CHANNEL(language)=fr)
exten => 5142773377,n,Answer(300)
exten => 5142773377,n,VoiceMail(2102 at default)
; exten => 5142773377,n,VoiceMail(2102 at default,s)
exten => 5142773377,n,Hangup


-- System Information:
Debian Release: squeeze/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux
Locale: LANG=en_CA.utf8, LC_CTYPE=en_CA.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages asterisk depends on:
ii  adduser                3.112             add and remove users and groups
ii  asterisk-config        1:       Configuration files for Asterisk
ii  asterisk-sounds-main   1:       Core Sound files for Asterisk (Eng
ii  dahdi                  1:2.2.1-1         utilities for using the DAHDI kern
ii  libasound2             1.0.22-2          shared library for ALSA applicatio
ii  libc-client2007e       8:2007e~dfsg-3.1  c-client library for mail protocol
ii  libc6                  2.10.2-6          Embedded GNU C Library: Shared lib
ii  libcap2                1:2.17-2          support for getting/setting POSIX.
ii  libcurl3               7.20.0-2          Multi-protocol file transfer libra
ii  libgcc1                1:4.4.3-5         GCC support library
ii  libglib2.0-0           2.22.4-1          The GLib library of C routines
ii  libgmime-2.0-2a        2.2.25-1          MIME library
ii  libgsm1                1.0.13-3          Shared libraries for GSM speech co
ii  libiksemel3            1.2-4             C library for the Jabber IM platfo
ii  libldap-2.4-2          2.4.17-2.1        OpenLDAP libraries
ii  liblua5.1-0            5.1.4-5           Simple, extensible, embeddable pro
ii  libncurses5            5.7+20100313-1    shared libraries for terminal hand
ii  libnewt0.52            0.52.10-8         Not Erik's Windowing Toolkit - tex
ii  libogg0                1.1.4~dfsg-2      Ogg bitstream library
ii  libopenais3            1.1.2-1           Standards-based cluster framework 
ii  libpopt0               1.15-1            lib for parsing cmdline parameters
ii  libpq5                 8.4.3-1           PostgreSQL C client library
ii  libpri1.4            Primary Rate ISDN specification li
ii  libradiusclient-ng2    0.5.6-1           Enhanced RADIUS client library
ii  libsdl1.2debian        1.2.14-4          Simple DirectMedia Layer
ii  libsnmp15     SNMP (Simple Network Management Pr
ii  libspandsp2            0.0.6~pre12-1     Telephony signal processing librar
ii  libspeex1              1.2~rc1-1         The Speex codec runtime library
ii  libspeexdsp1           1.2~rc1-1         The Speex extended runtime library
ii  libsqlite0             2.8.17-6          SQLite shared library
ii  libss7-1               1.0.2-1           Signalling System 7 (ss7) library
ii  libssl0.9.8            0.9.8m-2          SSL shared libraries
ii  libstdc++6             4.4.3-5           The GNU Standard C++ Library v3
ii  libsybdb5              0.82-6            libraries for connecting to MS SQL
ii  libtiff4               3.9.2-3+b1        Tag Image File Format (TIFF) libra
ii  libtonezone2.0         1:2.2.1-1         tonezone library (runtime)
ii  libvorbis0a            1.2.3-3           The Vorbis General Audio Compressi
ii  libvorbisenc2          1.2.3-3           The Vorbis General Audio Compressi
ii  libvpb0                4.2.46-1          Voicetronix telephony hardware use
ii  libx11-6               2:1.3.3-2         X11 client-side library
ii  libxml2                2.7.7.dfsg-1      GNOME XML library
ii  unixodbc               2.2.11-21         ODBC tools libraries
ii  zlib1g                 1:  compression library - runtime

Versions of packages asterisk recommends:
ii  sox                        14.3.0-1.1+b1 Swiss army knife of sound processi

Versions of packages asterisk suggests:
pn  asterisk-dev                  <none>     (no description available)
pn  asterisk-doc                  <none>     (no description available)
pn  asterisk-h323                 <none>     (no description available)

-- no debconf information

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