Bug#872572: ring: Account status "Not Registered"

paine guilherme.abreu at protonmail.com
Fri Aug 18 18:34:51 UTC 2017


Package: ring
Version: 20170803.2.5fcfe3f~dfsg1-1~bpo9+1
Severity: important

Dear Maintainer,

For reasons unknown to me, the status of my account is described as "Not
Registered" under "Settings -> Accounts". When it is listed as such, it fails
to generate a PIN code that enables it to be used on more than one device. I
know that because, briefly, my account was reported as being listed. And I then
seized the opportunity to generate the PIN code and connect it with my mobile
device. That is no longer the case, hence, I would like to recover that
functionality.

I'll be at your disposal, if you ever need specific logs and more information.
Thanks for your time.



-- System Information:
Debian Release: 9.1
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 4.9.0-3-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages ring depends on:
ii  dconf-gsettings-backend [gsettings-backe  0.26.0-2+b1
ii  libappindicator3-1                        0.4.92-4
ii  libatk1.0-0                               2.22.0-1
ii  libc6                                     2.24-11+deb9u1
ii  libcairo-gobject2                         1.14.8-1
ii  libcairo2                                 1.14.8-1
ii  libclutter-1.0-0                          1.26.0+dfsg-3
ii  libclutter-gtk-1.0-0                      1.8.2-2
ii  libcogl-pango20                           1.22.2-2
ii  libcogl-path20                            1.22.2-2
ii  libcogl20                                 1.22.2-2
ii  libdbus-1-3                               1.10.18-1
ii  libdbus-glib-1-2                          0.108-2
ii  libdbusmenu-glib4                         12.10.2-2
ii  libdrm2                                   2.4.74-1
ii  libebackend-1.2-10                        3.22.7-1
ii  libebook-1.2-16                           3.22.7-1
ii  libebook-contacts-1.2-2                   3.22.7-1
ii  libedata-book-1.2-25                      3.22.7-1
ii  libedataserver-1.2-22                     3.22.7-1
ii  libegl1-mesa [libegl1-x11]                13.0.6-1+b2
ii  libgbm1                                   13.0.6-1+b2
ii  libgcc1                                   1:6.3.0-18
ii  libgdk-pixbuf2.0-0                        2.36.5-2
ii  libglib2.0-0                              2.50.3-2
ii  libgtk-3-0                                3.22.11-1
ii  libjavascriptcoregtk-4.0-18               2.16.3-2
ii  libjson-glib-1.0-0                        1.2.6-1
ii  libnm-glib4                               1.6.2-3
ii  libnm-util2                               1.6.2-3
ii  libnotify4                                0.7.7-2
ii  libpango-1.0-0                            1.40.5-1
ii  libpangocairo-1.0-0                       1.40.5-1
ii  libqrencode3                              3.4.4-1+b2
ii  libqt5core5a                              5.7.1+dfsg-3+b1
ii  libqt5dbus5                               5.7.1+dfsg-3+b1
ii  libsecret-1-0                             0.18.5-3.1
ii  libsoup2.4-1                              2.56.0-2+deb9u1
ii  libstdc++6                                6.3.0-18
ii  libwayland-client0                        1.12.0-1
ii  libwayland-cursor0                        1.12.0-1
ii  libwayland-egl1-mesa [libwayland-egl1]    13.0.6-1+b2
ii  libwayland-server0                        1.12.0-1
ii  libwebkit2gtk-4.0-37                      2.16.3-2
ii  libx11-6                                  2:1.6.4-3
ii  libxcomposite1                            1:0.4.4-2
ii  libxdamage1                               1:1.1.4-2+b3
ii  libxext6                                  2:1.3.3-1+b2
ii  libxfixes3                                1:5.0.3-1
ii  libxi6                                    2:1.7.9-1
ii  libxkbcommon0                             0.7.1-1
ii  libxml2                                   2.9.4+dfsg1-2.2
ii  libxrandr2                                2:1.5.1-1
ii  ring-daemon                               20170803.2.5fcfe3f~dfsg1-1~bpo9+1

ring recommends no packages.

ring suggests no packages.

-- no debconf information



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