Bug#1065739: jami: Jami graphical interface crashes and closes on videocall

[mscarav]

Package: jami
Version: 20230206.0~ds2-1.1
Severity: important
X-Debbugs-Cc: m.scarav at protonmail.ch

Dear Maintainer,

the graphical interface of jami crashes and disappears seamingly randomly during a videocall. 
The demon jamid keeps running in the background and the call still continue with audio, but no interface is visible.
If the program is restarted from the application menu, in an attempt to recover the graphical interface, no video is visible even though the call is still ongoing.
Starting jami from terminal shows the following error when the interface disappears: "could not map data of QVideoFrame for upload, Terminated".


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-- System Information:
Debian Release: 12.5
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 6.1.0-18-amd64 (SMP w/4 CPU threads; PREEMPT)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US:en
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages jami depends on:
ii  jami-daemon                             20230206.0~ds2-1.1
ii  libc6                                   2.36-9+deb12u4
ii  libgcc-s1                               12.2.0-14
ii  libgdk-pixbuf-2.0-0                     2.42.10+dfsg-1+b1
ii  libglib2.0-0                            2.74.6-2
ii  libnm0                                  1.42.4-1
ii  libnotify4                              0.8.1-1
ii  libqrencode4                            4.1.1-1
ii  libqt6core5compat6                      6.4.2-1
ii  libqt6core6                             6.4.2+dfsg-10
ii  libqt6dbus6                             6.4.2+dfsg-10
ii  libqt6gui6                              6.4.2+dfsg-10
ii  libqt6multimedia6                       6.4.2-5
ii  libqt6network6                          6.4.2+dfsg-10
ii  libqt6positioning6                      6.4.2-1
ii  libqt6qml6                              6.4.2+dfsg-1
ii  libqt6quick6                            6.4.2+dfsg-1
ii  libqt6sql6                              6.4.2+dfsg-10
ii  libqt6sql6-sqlite                       6.4.2+dfsg-10
ii  libqt6svg6                              6.4.2-2
ii  libqt6widgets6                          6.4.2+dfsg-10
ii  libstdc++6                              12.2.0-14
ii  libx11-6                                2:1.8.4-2+deb12u2
ii  libxcb1                                 1.15-1
ii  qml6-module-qt-labs-platform            6.4.2+dfsg-1
ii  qml6-module-qt-labs-qmlmodels           6.4.2+dfsg-1
ii  qml6-module-qt5compat-graphicaleffects  6.4.2-1
ii  qml6-module-qtmultimedia                6.4.2-5
ii  qml6-module-qtqml-workerscript          6.4.2+dfsg-1
ii  qml6-module-qtquick                     6.4.2+dfsg-1
ii  qml6-module-qtquick-controls            6.4.2+dfsg-1
ii  qml6-module-qtquick-dialogs             6.4.2+dfsg-1
ii  qml6-module-qtquick-layouts             6.4.2+dfsg-1
ii  qml6-module-qtquick-shapes              6.4.2+dfsg-1
ii  qml6-module-qtquick-templates           6.4.2+dfsg-1
ii  qml6-module-qtquick-window              6.4.2+dfsg-1
ii  qml6-module-qtquick3d-spatialaudio      6.4.2-5

jami recommends no packages.

jami suggests no packages.

-- no debconf information