[sane-devel] Using a Visioneer Strobe XP 100 or Syscan 464

[tedd@hhsys.org]

>Can you please show us the ouput of "cat
/proc/bus/usb/devices" when
>both scanners are connected?

Here is the output with the Syscan TravelScan 464 connected:

# cat /proc/bus/usb/devices
T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 0.00
S:  Product=USB UHCI Root Hub
S:  SerialNumber=1060
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=255ms
T:  Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=12  MxCh= 0
D:  Ver= 1.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0a82 ProdID=4600 Rev= 1.00
S:  Manufacturer=SYSCAN
S:  Product=TravelScan 460
C:* #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=500mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=ff
Driver=(none)
E:  Ad=81(I) Atr=03(Int.) MxPS=   1 Ivl=16ms
E:  Ad=82(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=03(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms

>Check syslog (/var/log/messages). The scanner module should
print a
>message like "claimed interface ...". In this case it has
detected
>your scanner. Also have a look at /proc/bus/usb/devices. Check
the I:
>line of your scanner. It should have a "driver=usbscanner"
entry. If
>it's "driver=(none)", your scanner was not detected.

As you can see, the driver line above says none. I did a
"modprobe scanner"
and then checked the /var/log/messages:

Feb 19 10:08:25 viggen kernel: usb.c: registered new driver
usbscanner
Feb 19 10:08:25 viggen kernel: scanner.c: probe_scanner: User
specified USB scanner -- Vendor:Product - 497:425
Feb 19 10:08:25 viggen kernel: scanner.c: 0.4.6:USB Scanner Driver

> Run SANE_DEBUG_PLUSTEK=255 scanimage -L and check the output.

[Lots of lines are not shown, but here are the relavent
snippets I think]:
...
[plustek] >[usb] 0x0a82  0x4600<
[plustek] next device is a USB device (0x0A82-0x4600)
[plustek] next device is an USB device
[plustek] >device auto<
[plustek] Decoding device name >auto<
...
[plustek] attach (auto, 0xbfffd340, (nil))
[plustek] Device configuration:
[plustek] device name  : >auto<
[plustek] porttype     : 1
[plustek] USB-ID       : >0x0A82-0x4600<
[plustek] warmup       : -1s
[plustek] lampOff      : -1
...[lots of setup stuff deleted here]
[plustek] drvopen()
[plustek] usbDev_open(auto,0x0A82-0x4600)
[plustek] Found device at >libusb:001:002<
[plustek] Vendor ID=0x0A82, Product ID=0x4600
[plustek] Device >0x0A82-0x4600<, is not supported!
[plustek] open failed: -1
[plustek] sane_get_devices (0xbffff458, 0)

No scanners were identified.[etc...]
[plustek] sane_exit

Any further suggestions?

Thanks! - Ted



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