[sane-devel] Umax Astra 2400S w/ AEC-6712D hanging

[Oliver Rauch]

Please do:

export SANE_DEBUG_UMAX=12
export SANE_DEBUG_SANEI_SCSI=128
xsane 2>umax_astra_2400S.debug
and then do a preview scan.

Wait some time until you are sure nothing happens any more.
The gzip the debug output and send it to the list.

Oliver

On Friday 20 February 2004 14:12, DN Dunham wrote:
> I've been trying to figure this one out for a few months now on my own and
> thought perhaps someone there might be able to help me.
>
> The Problem:
> I have an old desktop from a mom and pop shop that I have slowly been
> upgrading over the years. About a year ago, I started using Linux RedHat on
> it. The problem is that not everything works under Linux. Right now, I have
> three pieces of hardware I can't get to work on the desktop and the most
> pressing need is for the scanner. Besides a few games, its the only real
> reason we ever boot-up into Windows.  Anyways....
>
> The scanner is a Umax Astra 2400S that I bought from CDW is 1998. CDW it
> appears changed out the SCSI card that was included in the package to an
> ACARD AEC-6712D.  This caused a few problems under Windows even, but I
> found drivers to get it to work. I now run Linux RedHat 9.0 on my system.
> RedHat 9 is able to detect both the card and the scanner. It assigns a
> driver atp870u to the card. However, SANE (via xsane 0.89) is unable to
> interface with the scanner.
>
> After first boot, SANE will detect that the scanner is there and allow me
> to try and scan from it. It will actually detect the scanner in two places
> (/dev/sg0 and /dev/scanner). However, if I do try and scan with either,
> SANE will hang. I seem to recall that sometimes the scanner appears to do
> things, but most of the time it doesn't (as in the test I did right now
> trying to get a preview).
>
> After attempting to do anything the the scanner and having a failure, the
> scanner is no longer recognized by the system until reboot. Not even
> RedHat's hardware browser will see it there.
>
> According to the Sane website, the UMAX ASTRA 2400S is supported, but most
> of this seems to be with other SCSI cards. I suspect that that may be my
> problem yet the SCSI card itself also seems to be supported by the atp870u
> driver. Thus, I'm not sure what to do or how to fix the problem.
>
> Can anyone give me any advice, info or (even better yet) a workable
> solution? I'd prefer not to buy another SCSI card, but if it comes to it I
> am willing.
>
> Thanks in advance for any help you might be able to provide,
>
> -DN
>
> _________________________________________________________________
> Watch high-quality video with fast playback at MSN Video. Free!
> http://click.atdmt.com/AVE/go/onm00200365ave/direct/01/

-- 
http://www.xsane.org
http://www.rauch-domain.de
http://www.sane-project.org